Northwest Self Storage

These guys were so professional. Very nice facility and reasonably priced, and excellent customer service. I will use again and recommend to all my friends.

Only that sucks is the hours are from 8am-5pm and there no access outside those hours

I have been a tenant at this location for over a decade, and I believe this location has been wonderful for many years. Lately, Davis has made my experience even better by his attitude, kindness, and helpfulness. I couldn't have asked for a better storage facility and staff.

Love this place and have used it twice. Unfortunately this time around, because there was no attendant present when I moved out (i guess the attendant works remotely from across the street?), I am being threatened with being charged for another months rent. I moved out a week before the 1st, swept up, took off
lock, emailed them a picture of the clean space as requested etc. If they try to charge me I will be contacting my bank to claim fraud as well as filing a claim with the better business bureau. I feel disappointed and angry that they are threatening to take my hard earned money b/c they have some strange remote attendant situation and expect tenants to read sticky notes they put on their office window. I’d like to resolve this and will update effectively.

Update: Issue was resolved so I am changing my rating.

Predatory business.practices took most of my belongings. Requires a locksmith if you lose your keys. They took most belongings of several people I know not just me. Then asked me to call the manager to discuss it. The manager did this to me.

Safe storage units. Difficult to pay the bill as manager never seems to be around. Otherwise, great place

Great rates, friendly and helpful staff. Been using them for 2 years now