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Northwest Self Storage

Address 620 Elm St, Forest Grove, OR, United States
Phone +1 503-683-8175
Hours
Monday10:00am-6:00pm
Tuesday10:00am-6:00pm
Wednesday10:00am-6:00pm
Thursday10:00am-6:00pm
Friday10:00am-6:00pm
Saturday10:00am-5:00pm
Website nwselfstorage.com
Categories Self-Storage Facility, RV Storage Facility, Storage Facility, Truck Rental Agency
Rating 4.5 4 reviews
Nearest branches
Northwest Self Storage — 3312 Pacific Ave, Forest Grove, OR, United States
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Similar companies nearby
B Street Self Storage — 1610 B St, Forest Grove, OR, United States

Northwest Self Storage reviews

4
Sort by: date highest rated lowest rated most helpful
Jasper
June 07, 2023 8:02 pm

Savannah was super friendly and made storing here a breeze! The facility was clean and very secure. I felt very safe storing my belongings here!

Andrew
March 11, 2023 5:20 am

We have been renting since 2016. Skylar has been very attuned to our needs. We really like the garage that we rent. This is a first class storage facility and well secured.

Amy
February 02, 2023 2:23 pm

UPDATE: I found the standard response left below a bit obnoxious considering I get increases on a regular basis from them, and that was clearly not the issue. (The issue was the ridiculously huge increase of $43 PER MONTH.) Luckily the local office actually called me to talk about it. They were able to remove the increase at this time and said they will not raise my rates for the next 9 months. (Yay!) After that, my rate may go up again, but they said to call back at that time to see if they can do anything, but no promises. I do appreciate the effort made, but hope I don't just see a huge increase again in 9 months.: -/ I also appreciate the awesome service at my local office, but I really do think the rent is a bit expensive considering the area. I have updated my review based on this excellent customer service and I will update the review again next rate increase to see how much it went up and what happened.

$43 PER MONTH rent increase? !? !? ! DO NOT RECOMMEND. Ever since the small business owners sold out to a corporation, everything has gone downhill and prices have gone through the roof. The former owners used to have a discount if you paid for a year in advance, but the corporation got rid of that. The new corporate owners also immediately raised rates and continue to raise them well above what the previous owners did - every year. I thought the increases were a bit high before, considering its location on the outskirts of a small town. This new increase takes the cake though. Increasing the rent $43 a month is outrageous and there’s no excuse for that kind of rent in a small town like this. I’ve been renting there for years with no issues. This is how they treat loyal customers? Extremely disappointed and do not recommend at all.

Melody
January 15, 2023 1:13 pm

We keep are Travel trailer here! They have been great. Our trailer has been safe no incidents. We surely have appreciated that it's gated and their cameras. Spaces are spacious and the employees have been very professional and friendly.

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