Northwest Self Storage
Address | 620 Elm St, Forest Grove, OR, United States | ||||||||||||
Phone | +1 503-683-8175 | ||||||||||||
Hours |
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Website | nwselfstorage.com | ||||||||||||
Categories | Self-Storage Facility, RV Storage Facility, Storage Facility, Truck Rental Agency | ||||||||||||
Rating | 4.5 4 reviews | ||||||||||||
Nearest branches Northwest Self Storage — 3312 Pacific Ave, Forest Grove, OR, United States Northwest Self Storage — 3437 E Baseline St, Hillsboro, OR Northwest Self Storage — 23830 NE Dunberg Loop, Newberg, OR, United States Northwest Self Storage — 9065 SW Canyon Rd, Portland, OR |
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Similar companies nearby B Street Self Storage — 1610 B St, Forest Grove, OR, United States |
Northwest Self Storage reviews
4Savannah was super friendly and made storing here a breeze! The facility was clean and very secure. I felt very safe storing my belongings here!
We have been renting since 2016. Skylar has been very attuned to our needs. We really like the garage that we rent. This is a first class storage facility and well secured.
UPDATE: I found the standard response left below a bit obnoxious considering I get increases on a regular basis from them, and that was clearly not the issue. (The issue was the ridiculously huge increase of $43 PER MONTH.) Luckily the local office actually called me to talk about it. They were able to remove the increase at this time and said they will not raise my rates for the next 9 months. (Yay!) After that, my rate may go up again, but they said to call back at that time to see if they can do anything, but no promises. I do appreciate the effort made, but hope I don't just see a huge increase again in 9 months.: -/ I also appreciate the awesome service at my local office, but I really do think the rent is a bit expensive considering the area. I have updated my review based on this excellent customer service and I will update the review again next rate increase to see how much it went up and what happened.
$43 PER MONTH rent increase? !? !? ! DO NOT RECOMMEND. Ever since the small business owners sold out to a corporation, everything has gone downhill and prices have gone through the roof. The former owners used to have a discount if you paid for a year in advance, but the corporation got rid of that. The new corporate owners also immediately raised rates and continue to raise them well above what the previous owners did - every year. I thought the increases were a bit high before, considering its location on the outskirts of a small town. This new increase takes the cake though. Increasing the rent $43 a month is outrageous and there’s no excuse for that kind of rent in a small town like this. I’ve been renting there for years with no issues. This is how they treat loyal customers? Extremely disappointed and do not recommend at all.