Ontime Pack and Ship LLC, Klamath Falls OR

These guys always have our back. Always willing to go above and beyond! Gary is a wonderful owner and I am glad I know I can count on them to follow though.

Thank you Gary for going above and beyond for me. I appreciate all your assistance with getting my son's wallet shipped back to Oregon after he lost it at the Phoenix Arizona airport. Gary made phone calls and sent emails that I should have been handling, but he didn't hesitate to help. My son's wallet is currently on its way home thanks to you! I'm a customer for life. Thank you.

Had a really fantastic experience here with Esther. She really went above and beyond to help me pack and ship my high-maintenance order. She wasn't just professional and helpful, she was also a pleasure to interact with and really made me smile. All-around incredible service. Thank you, Esther!

Extremely rude and mishandled a 70 year old newspaper clipping that I was having preserved. No respect, care or efficiency. He should stick to selling chocolate that he buys somewhere.

It’s always great going here. I sell on eBay a lot so I stop by fairly often. Gary and his crew go above and beyond to help out. The truffles are amazing as well.

Great service! Like the name says. On time. Gary and his team are amazing and always go the extra mile.

Gary and his team always go above and beyond. He did my sons graduation yard signs and has also done some window decals and always puts his pride in his work. It's not just his work that shows the man Gary and his staff are but the community involvement he gives and this man's heart is huge his staffs heart is amazing. Go see Gary and his staff he is the real deal.

This place is amazing! They went out of their way to help us. Did everything fast and friendly. So cheap. They are also so honest. Best place ever. Thank you so mucn!

The way more places should do business! Make a deal and stick with it regardless the turbulence along the way. Certain things are just unavoidable with a high-maintenance customer like myself. Rather than telling me to hit the road it wont work out, this business stepped up and went OUT OF THEIR WAY to make sure I was happy. The end result, OUTSTANDING. Thank you for an amazing wrap and the best customer service one could ask for. THEY ARE THE BEST! If you want custom graphics on your ride, head to ON-TIME PACK N SHIP.

Every time I go into the shop the people are very very friendly, professional and fun to talk with. My favorite postal service company

Super helpful & friendly! They did a poster size picture for me in no time at all! Constant customers coming in & owner greeted everyone who entered, regardless of how busy he was! Will surely be back!