Pacific Shores RV Hoa

I had questions about our up-coming reservations for 1st time visit to this park. I called office and the General Manager answered, and she mistakenly accused me of calling and hanging up on previous calls. I told her that wasn't me, but she continued to be angry and abrupt, complained about her phone switchboard lighting up with too many calls all at once. She wouldn't let me ask my questions, or give purpose of my call. She said for any questions I have, I should have gone to the website to look for the answers. Then she hung up on me. So rude! Why would anyone want to stay at this $$$$ expensive park and deal this horrible customer service?