Paul's Automotive, Portland OR

Simple front suspension check, never gave me a price. Faulty strut that’s a warranty issue but way overcharged. Could have just taken it to the dealer and payed less. Have taken my cars to these guys for years, now new employees at ripoff prices.

This was the 2nd time I've been here for a repair on my car. (1st was 3yrs ago) The guys were very friendly and accommodating both visits. They got my car in for a drop off inspection right away and had it done with an estimate for repairs within a couple of hours. The prices seem comparible to other places around and they have done great work. Definetly recommend!

Paul's is a busy shop and it may take a little bit, but they are honest, kind, professional, and do excellent work.
Edit: They put the steering wheel back on crooked after repairing the joint behind it.

Prices unreasonable for the service requested and charged $140 to scan vehicle and tell me what I already know. I won't be raking my vehicles here

I have brought 2 vehicles I've owned here, one for very complex issues. They didn't overcharge and went out of their way to diagnose and fix the problem.

Had a u-joint give out on me unexpectedly during a busy week. Ike and the technician swapped it out in an hour! All other shops were a week out. Ike told me he could squeeze me in since I was from out of town and repair was quick. 5-star customer service and repair! Huge Thank you to Ike for understanding my trouble and finding a solution for me. Technicians here are efficient and knowledgeable. Pauls Automotive you have a great team thank You guys again.

The guys are nice and knowledgeable, but I got another quote that was literally half. I would shop around for some other quotes. I feel like I was totally going to get ripped off. I took their quote to another mechanic and they scouffed.

Great owner, always straight forward and fair. Helps you get back on the road quickly knowing the importance of their skill, and always putting the person first.

Love Paul's. Steve has done great work on a 2000 Saturn L100. Had to replace the subframe and an axle after hitting a curb and a radiator after the first estimate shop 'Goin' Strait' punched a hole in it and killed the AC condensor with a lift jack. $1700 in damage.

Paul's was friendly, fast, and communicative.

Also did a bearing job. Got a faulty one and had to redo following week, but he got us right in and replaced it gratis. Very happy with our experience there.

Although the repair was fast I was charged more than double what I could have sourced the parts for myself. Once again proving if you can do it yourself, you should and save thousands over the life of your car.

Oh man so comfortable. Kind service. Great guys! I was taken so we’ll car if I can’t even believe it. I’m going back so I can add a name to this review. Thank you guys so much for everything!
3’s outta 3 ’s for quality customer service