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PetSmart, Salem OR

Address 2925 Lancaster Dr NE, Salem, OR
Phone (503) 362-5325
Hours
Monday10:00am-6:00pm
Tuesday9:00am-9:00pm
Wednesday9:00am-9:00pm
Thursday9:00am-9:00pm
Friday9:00am-9:00pm
Saturday9:00am-9:00pm
Sunday10:00am-7:00pm
Website www.petsmart.com/stores/us/or/salem-store0392.html
Categories Pet Supply Store
Rating 4.1 12 reviews
Nearest branches
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PetSmart reviews

12
Sort by: date highest rated lowest rated most helpful
michael
September 01, 2023 1:48 pm

Realized my dog with pancreatitis was out of food. Vet isn't open or on labor day. The food she eats is apparently prescribed. They let me purchase one can to get her by till Tuesday. Super helpful, I can't thank them enough for the accommodation.

David
August 22, 2023 9:19 pm

Good place to start a pet life, they ave almost all needs for exotic, fish, bird, small, and large 4-legged pets. If you're trying to save lots of money, then you will have to spend a little extra time on where to find items for a lower cost. The staff are knowledgeable and helpful.

Diana
August 22, 2023 8:27 am

My husband and I had a very good response to our first visit to PetSmart. We just adopted a small dog and they were very helpful in finding us what we needed.

Leslee
August 09, 2023 2:48 am

More expensive than I prefer, but has everything you need. It's very clean. Staff are gtreat. Groomers are wonderful.

Jb BB
August 04, 2023 6:28 pm

Staff were helpful when u can find them. Yelling at people over the intercom outside to leave the property is ridiculous. When they were told to leave, they left behind all the trash. People hanging around are annoying at the least and bad for businesses, but at least treat them with dignity. This is what makes me not want to come back or support the business.

Noah
August 03, 2023 7:54 am

My cats shedding & I bought a brush & got loads of hair off him.all in all.good deal =)

Bethlehem
July 29, 2023 4:37 am

Really good prices for frozen mice if you've got a snake. Customer service was great.

Paul
July 14, 2023 9:45 pm

Very poor customer service. Twice I was in there and when I asked for help, I was told to go that way with a point of a finger and they didn't know if they had what I needed. They weren't even busy. UPDATE. No it has not changed.went today 1 checker waited almost 10 minutes in line as I swear a grocery store can check out 3 carts faster then they can for 1 customer. I hate going here for that sole reason.

Kimi
July 13, 2023 1:33 am

Went to the groomer for our 2 poodles they did an amazing job super happy cost a little more than our old groomers but worth it.

Charles
July 11, 2023 8:35 am

The staff here is wonderful! They are pretty knowledgeable and very helpful when you need something. We adopted our cat there during adoption day, and the process was so smooth. Would be my only choice for pet stores, but they don't have any saltwater fish. Tell your pets I said hello.

John
June 11, 2023 3:22 am

Only place in town (and I tried both the alternate national affiliate and two separate locals.

Baumgart
May 27, 2023 5:16 pm

We hate Coming here because we feel it's a message that they're treatment of animals is OK when actually it's just the only place we could find a reptile. Light the size we needed. Doesn't mean we approve I hate spending my money here.

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