Portland PC Repair, LLC

My aging PC was running out of memory and kept crashing. Jim found a new matching hard drive, installed it, transferred some of the more complicated items, and solved an additional problem. He was kind and patient about explaining things to me. I learned a lot. It is a comfort to know someone so competent I can go to for help. Thank you Jim!

I brought my laptop to Jim and explained that it wasn’t charging. He called the next day and said it was fixed. When I came in, I hooked up the charger and saw no difference.
Me: “Soooo… it’s not charging. ”
Jim: “Yeah but it turns on. ”
Me: “. It was turning on before. ”
Jim: “No it wasn’t. You brought it in because it wasn’t turning on, you didn’t say anything about it not charging. ”
Me, looking at the note Jim wrote to himself the day before and taped to the computer saying “Not charging”: “Ummm… okay. So I’d be willing to pay you for the diagnostic cost” (despite neither of us knowing the cause of the problem).
Jim, taking my laptop behind his counter: “You pay in full, or I keep this. ”
Me, dumbfounded but not ready for a confrontation: “Um. Fine. ”
Fortunately, I found Hyperion Computerworks the next day and they fixed everything. Go there instead.

I highly recommend him. He build my custom build gaming pc. Took only 1 day omg… best place to fix or build pc in Oregon

He was able to temporarily fix my broken PC screen free or charge. Really cares about customer experience and isn't trying to upcharge you. I'll definitely be back here for future problems.