Prints Charming Screenprinting & Embroidery, Roseburg OR
Address | 429 SE Main St, Roseburg, OR | ||||||||||
Phone | (541) 673-3716 | ||||||||||
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Website | www.printscharmingtshirts.com | ||||||||||
Categories | Screen Printer | ||||||||||
Rating | 4.6 7 reviews | ||||||||||
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Prints Charming Screenprinting & Embroidery reviews
7What a fabulous business for custom t-shirts and other Goods hats and friendly service and quality production
They had no issue making my order, and they did it quicker than expected. I would definitely use them again!
Did take care of me they're always friendly and they don't overcharge you good people always good people
If you are a business owner I need reliable Printing company that delivers on time for a great price this is the one
The people here are so kind, and they will help you decide on exactly what apparel and print/ embroidery designs you want.
I ordered some hats with embroidery stitching of my logo. My initial experience with the staff was good. Everyone was nice and the lady at the front counter took my order down in detail, asked me to send them the logo file, and assured me they would have the order done within 1-2 weeks. Almost 3 weeks later, I had to call them and ask how things were going and if my order was ready. They told me they hadn't even started on my order, and weren't sure when they could get to it. After pushing a little, they finished the order a few days later.
There were many mistakes that I was initially reluctant to follow up on. I grabbed the worst 3 hats and went in for a visit to show them and the lady had the audacity to tell me I was being too picky. The errors were so obvious that I didn't want that to reflect badly on my brand. I think that's being honest and keeping the merchant honest as well. Bad work reflects negatively on your brand and so has this experience. They begrudgingly offered to redo 6 of the hats, but said they would call me with a sample first before they complete the rest. Two weeks later no call, again. So I call them and ask how things were going and the lady said they hadn't got to my order but they would call me before the end of the week with an update. They never called, again. This is a pattern and it's very frustrating.
If they make it right, I'll change the rating I gave them, but for now it's definitely a 2 star based on my experience thus far.