NEAREVIEW.COM

Public Storage

Address 280 Lancaster Dr NE, Salem, OR
Phone (503) 967-0166
Hours 6:00am-9:00pm
Website www.publicstorage.com/self-storage-or-salem/1891.html
Categories Self-Storage Facility, Automobile Storage Facility, Boat Storage Facility, Moving Supply Store, RV Storage Facility
Rating 3.8 13 reviews
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Public Storage reviews

13
Sort by: date highest rated lowest rated most helpful
Heather
September 22, 2023 6:43 am

Brendan was incredibly kind, thorough, & even walked to the unit to ensure all was good to go in regards to cleanliness & security. Thank you!

Rayna
September 21, 2023 2:44 pm

Brenden was so helpful with a quick question I had about billing in the app. He gave me more info than I needed even though he was busy and it's beginning of the month. Property is clean and safe feeling even though the location is in a busy high traffic area. Thank you again. Brenden

Jessica
July 09, 2023 2:07 am

Property manager Brendan was very professional and made my stop to clear things up Auckland and easy. He went above and beyond by going back to get stickers for my new lock I had a great experience today and look forward to working with Him more in the future! Five stars for sure!

Royce
July 06, 2023 8:45 am

Brenden was an awesome help! Mom has a hard time getting in and out of the car and walking and he made it easy for us! Great service and very friendly!

Dakota
June 29, 2023 8:12 am

Brenden was awesome and got me in and out quick and easy before closing. Was even able to give me a tour of the unit before purchasing and filled me in on all the ins and out of policy to make sure my storage was safe

Victoria
April 21, 2023 9:49 pm

I love it and it's convenient,
It's so good for me. I'm also glad that it's off state street that's a plus in my book

Susie
April 20, 2023 1:24 am

So far we have 2 units. One has no light bulb and the other has a bulb on a questionable wiring harness dangling on 1 single ceiling screw. Gate code needed to even leave. Prices vary from online to phone, etc.
However, it's only been a week so I'll update the review.

anthony
April 14, 2023 7:41 am

The care that this storage facility has for its customers is unmatched. I highly recommend to anyone needing short or long term storage.

Joi
April 13, 2023 8:36 am

Went here to meet someone to purchase something off Facebook marketplace. There was a line of traffic to get in no less than four cars this must be a pretty popular place.

Corey
March 14, 2023 10:44 am

Price was alright, little did I know after 6 months the price goes up like 60$ I'm paying almost 300$ for a 10x20 unit and the unit has a ceiling that has water damage and is starting to drip down not to mention there is a huge gap in between my unit and the one behind/beside me I can constantly see the lights they have on in there shining in my unit. The location is great and the security is pretty good. I do wish I could have a different lock on my unit though like a master lock instead of the cylinder lock.overall I'm giving this place a 3 because the hidden price and the freedom of having a personalized lock. Although the App they have is great for entering/exiting the property just one click on your phone. And one click payments or auto pay is very nice. But again no incentives like rewards programs or discounts on auto payments. Place could definitely use an overhaul to bring things a little more up-to-date.

Alissa
February 18, 2023 5:01 am

We are currently staying in a no admirable mobile home. And on the top of being completely agitated by our situation we have been harassed by the majority of company's we have dealt with. Including the public storage. One of the rules and regulations is the clean and maintain your storage unit in which we have to spend time doing. Organizing our whole house into a tiny storage room. We have been harassed by the lady in the office on numerous occasions the first interaction I was told to keep my trash out of the way. I realize it may seem like trash to her but they were in fact school papers my kids made and I was not done cleaning. Today I have been here for no more than an hour and a half and here she comes again to inform me that I have a time limit of 3 hour which I had exceeded. Looking up the rules and regulations there is nothing that states there's a 3 hour limit. This place is a complete joke. And if I am approached again with bogus discrimination I am filing a lawsuit because that's all it is. Is complete discrimination.its sickening!

Kaeleigh
February 13, 2023 7:55 pm

No one answers the phone, can't get them to call back. Go into the office it's always closed even though website says they're open. HORRIBLE

Zoe
January 28, 2023 3:45 am

My fiancé and I had to scramble to find a storage unit when losing our apartment, we thought public storage would be a good place to leave our belongings and they offered a good move in deal for the amount of money we had at the time so we took it. Fast forward three months and we got a new place, they charge a whole month ($228 for us) even if your belongings are only there a week. (And yes we have a 30 day notice) We got locked out and were forced to pay the $228 in order to get any of our belongings back. Once I received some of my items I immediately noticed the stench of mildew, my mattress was damp, my couch and my bed frame had mold on them, multiple items were covered in moisture and I had to throw away multiple bags of clothes because they were COVERED in mold. I highly recommend looking elsewhere.

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