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Quality Inn Central, Roseburg OR

Address 427 NW Garden Valley Blvd, Roseburg, OR
Phone (541) 673-5561
Website www.choicehotels.com/oregon/roseburg/quality-inn-hotels/or125
Categories Hotel
Rating 2.1 19 reviews
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Quality Inn Central reviews

19
Sort by: date highest rated lowest rated most helpful
David
December 11, 2022 7:46 pm

Just stayed one night, but that was enough. The room was clean and had your basic amenities, though a bit small. Kept being woke up by some popping and snapping noise, like a house settling, but louder. Don't know what it was. The pool looked nice but didn't take the time to use it. Breakfast was nonexistent. Just some bagels & muffins and not much else. I went out to get breakfast. I would not recommend.

Robin
October 21, 2022 10:01 am

PROS: Was affordable, not cheap but affordable. It's right next to the freeway. Breakfast was free and there were choices for vegetarians as well as omnivores, all motel standard fare. The lady who was at reception in the morning was very helpful and sweet.
CONS: The lady who checked us in was uninterested and unhelpful. The room was in disrepair and unclean. For example, there were hairs on the tub from someone other than ourselves; no proper toilet paper holder; the shower curtain would not stay closed due to an improperly installed curtain rod, splashing water outside the tub (which may account for the decayed condition of the grout) ; the shower temperature hit ok for about 1mm between scalding and freezing do took about 5 minutes to find that tiny "sweet spot" and wasted a lot of water; had to hold the flush lever down on the toilet for it to flush completely; the sink/microwave/fridge cabinet has definitely seen better days.maybe in 1950 or so. The door got stuck and was difficult to open every time we entered or exited.
There were a lot of empty rooms so to be placed in this room felt as though they did not want our patronage. We'll not be back to this particular Quality Inn. There was no quality to speak of. I don't know if other Quality Inns are in a similar state. I don't want to find out.

Fearghus
October 01, 2022 7:36 pm

Floor was dirty. Dead fly in tub. Towel rod was off of wall and leaning in corner. Two lamps were not plugged in. No easy access outlets to charge phones next to bed.

Vanessa
September 25, 2022 5:25 am

We booked this online before we got to town. It's one of the cheaper options in the area. (still felt overpriced) Common areas are clean. A lot of scuff marks on walls and countertops in rooms. Appliances and lamps weren't plugged in. The room seemed like it may have been wiped down but not thoroughly cleaned. Good location though. There are a decent selection of snacks for purchase in lobby. No vending machines in the laundry room even though it's advertised in the hotel info binder in the room. Probably won't return.

Alexandra
August 27, 2022 4:22 pm

I actually didn’t get to stay here. We were on a road trip and had an emergency come up where we needed to reroute to get home asap. The hotel wouldn’t refund or even credit us back part of the booking fee. The booking was less than 24 hours old. Such a shame.

Jon
July 27, 2022 4:54 am

Oof. Where to begin. I will say that the staff was at least friendly and understanding when we cancelled our stay a little over an hour after we got there (and the only reason it took so long was trying to get a straight answer out of Choice Hotels "Customer Service").

The room, in a word, was gross.

The more we looked around, the worse it got. I couldn't keep my kids there for even one night. Thankfully we were able to get in to the comfort inn just down the street and it was a night and day difference.

robert
July 18, 2022 11:41 am

Well I thought we got a nice clean room untill we had a strange odor.our noses found. A cupboard full of trash along with dirty diapers under our sink and decaying food. The next night only 2 rooms away from ours noisy loud neighbors talking and socializing from 10: 30 till past 1am even after notifications tithe front desk manager at 12: 15. I came there to rest and was unable to do so. I guess I should of called the police. I will try a different place next time in area to work.

Shawna
July 16, 2022 4:39 am

Staff was more than welcoming. Right off the freeway, so it was easy to find (especially when it was 10: 30pm). Bed was comfy. Room was clean. Will recommend them.

Marty
June 08, 2022 3:22 pm

The bed was comfortable and that's all I can say about this place.the coffee pot was broke.the floors were filthy.the breakfast sucked and the price was very high.

Oliver
May 06, 2022 8:46 pm

This place was. Mediocre. Originally I gave it 3 stars but breakfast knocked off another one. The room itself is. Not great but it's fine. It's big, but the curtains don't really close all the way unless you can adjust them just so, and even then it's not consistent. All the outlets were so loose anything you plugged him just fell right out, except the outlet I could only access my moving the nightstand a little bit. The fan in the bathroom made some god awful noises when it turned on or off. And while I didn't see anything that was clearly unclean everything there just felt like it was, although that may be my own personal bias so take it with a grain of salt. The real kicker was breakfast though, where the options were limited which wasn't a big deal, but then my mother found a big spot of mold (about the size of a quarter, hard to miss) on her food. After that I definitely lost my appetite. And for butter for the waffles, they just had a massive shared tub of butter instead of individual packets, and I'm not sure how I feel about that. Overall, I might stay here again if I needed somewhere last minute, but it definitely wouldn't be my first, or second choice.

S Sherman
May 06, 2022 8:03 pm

Pet friendly a plus but no place for dogs to relieve themselves. 1st room given to us appeared to already have been occupied. Moved to another room on 1st floor, seem nice until the room above us became occupied and we heard every movement the upstairs guests made. Would not stay there again unless I didn’t have my dog and if I was placed on the top floor.

Buffy
April 25, 2022 5:26 pm

Lady checked us into a room that was already occupied to start. Same thing happened to our neighbors. TV aspect ratio was zoomed in too much where you couldn't see the full picture, remote didn't fix it. Up all night due to upstairs neighbors pacing the floors all night. Don't stay here

Brittany
April 03, 2022 5:28 am

Absolutely disgusting hotel! We tried two separate rooms before asking for a refund. Dog hair, dead flies, food remnants, broken dresser and tub drain, pen ink marks and blood stains on linens, feces in toilet, etc. Front desk at check in seemed to be under the influence & aggressive when we brought this to her attention. Charged our card multiple times and denied it even though we received a fraud notification from our card. Had to call in the morning for multiple refunds. We ended up at a Super8, which was surprisingly better. Wishing Sleep Inn wasn't over booked. Choice should downgrade to a Days Inn. Go elsewhere!

Austin
January 30, 2022 12:49 pm

Well at first the staff was pretty mean. Irregardless, say hi to Quality Inns newest homeless housekeeper. (Say that three times fast)

Barbara
January 07, 2022 12:29 am

The word ''quality'' in the name of this hotel is misleading. Not great experience. Spider webs in corners, coffee stains on the counters, remote controller not working. Never coming back. Staff was friendly that's the reason for an extra star.

Rick
November 29, 2021 6:27 pm

This place is out dated. Cabinets are broke, room is disgusting, shower had a dirty washcloth from the previous people, screws through the shower walls. It got a one star cuz you can't give a 0 star. STAY ELSE WHERE.

Jim
November 08, 2021 7:45 pm

Go Stay at the Comfort Inn in Roseburg and NOT the Quality Inn Central-Roseburg. This place is NOT maintained well. I was charged $171 for a 2nd story 2-queen bed room and the following are substandard: 1) the bathtubs caulking is black and dirty. 2) the cabinets are scratched and worn in the kitchen area. 3) the carpets were dirty and Fruit Loops on the floors. 4) the windows to the outside have not been washed/cleaned it appears ever. 5) the parking lot has paper in trash in it. 6) the concrete painted walks on both the ground and 2nd story hallways are dirty, stained with old drink and food stains and who knows what else. Come on Innkeeper - you can takes some pride in your facility and do a better job than this. I stayed at 2 other Quality Inn's on the Oregon I-5 Corridor this week and they well exceeded this Inns conditions. Rooms are NOT that well kept and for the price, not a good deal what so ever. Try a different Choice Rewards location than this run down facility.

Travis
October 23, 2021 9:28 pm

Our stay here was not very "quality" and I wouldn't recommend. TV remote was missing, bed was rock hard, old used soaps still in the shower, shower drained very slowly, and breakfast was a joke. I understand doing a grab and go right now but the lack of options and the amount of brown bananas was sad. At least put out some pre packaged muffins or something.

user
October 19, 2021 2:26 pm

My husband and I stayed there on our trip through Oregon. We dealt with a gal named Nicole that was just a kick in the pants. She always was smiling, answered the many questions I kept going to the office to ask her and she was so polite and nice. I’m not sure how long she has been working in the hotel industry, but she sure made us feel at home. ***** 5 stars Nicole!

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