Rite Aid, Beaverton OR

Two months ago rite aid replaced my regular, years old, generic sublingual prescription with cheap, giant, huge, disgusting and literally intolerable replacement. Now this month they did the same exact thing with another prescription! Now i have two medications that are way to big for human consumption and literally induce the gag reflex. Thanks riteaid! For making my life worse

7/7/23 Update! They fixed the air conditioning! I was in this store yesterday, and it was a very hot day (96), but the inside of the store was finally at a comfortable temperature. There was no line and I got both of my medication‘s quickly. And the pharmacist was thoughtful enough to ask me how the service was and I told him that the service itself was great, but that the store had been uncomfortable up until yesterday. He agreed and he said that it was so much better to work in and I’m happy for them.

The store is HOT. They already needed HVAC help last year. This year, even on a cooler summer day when it’s only 80° out, the store is still 85° inside. I guess it’s OK if there’s no line and you can get out quickly. Also, on hot days, you will want to leave pets or passengers at home. There is no shaded parking whatsoever.

On the plus side, they’re friendly. And the pharmacist seems to be able to make good judgment calls on filling prescriptions. For example, I have a prescription that I don’t refill as often as it’s prescribed. If I go a little while without having it, the pharmacist can read my history and see that I’ve had it before And doesn’t disrupt my prescriptions or the quantity. So that’s great. But it’s the bare minimum.

There’s just something about standing in line for 15 minutes just to find out they did not fill your RX. Or if they’re out of stock of medication, it would be great if they could just automatically fill your prescription once the medication comes in. But they don’t do that. So you really have to stay on top of them and if they don’t answer the phone then you have to go in and stand in line in a really hot store. It would be nice if they called or had some communication.

Great pharmacy if you are able bodied and have nothing better to do than go stand in line to get updates, repeatedly.

I have never been disappointed with the customer service, Fiona that usually helps me, is great. Everyone is especially great, this is why I have been going there. Thanks Everyone

Saleem who works in the pharmacy is by far the rudest person I have ever encountered! I have been a customer at this pharmacy for years and because of this particular person, I am bringing my business elsewhere.

Usually no problems here at all. My last trip however was rather comical. I picked up a prescription. No problems there. I wanted to grab a couple sodas but their entire cooler was down so I grabbed a couple 1 liters from the aisle. When I opened it at home it erupted, showering me with Dr Pepper along with my entire kitchen. Pretty sure I won't be buying warm 1 liters again!

This pharmacy needs to be shut down.
I can’t even begin to stress the terrible customer service or how disorganized they are. How they’re still open is beyond me, if you have a choice please do not go here for your own sake.

This is probably the worst Rite Aid I’ve been to. Empty shelves and everything is disorganized.