Rogue Credit Union, Grants Pass OR

This bank has so many unqualified workers.
I've been trying to open a DNA acct for 2 weeks. What sort of bank puts people off when they want to open a business acct.
Then this completely incompetent girl sets me up for a 1030 am I show up at 1030 and then they come up with an excuse saying the manager is on vacation. Crazy.

I have been a member for over a decade, they have decent rates on auto loans and C. C. But I recently had my credit card limit raised and my interest rate when up even though my credit was better than the initial set up, hmmm. I was told they have new rates now? But seems like the original terms should be honored since this wasn't a new card. Slow at times, but the app is good and i'm content staying here for now.

I love my bank. They are always helpful and caring. I wish they had 24 hour banking. I am happy with the service.

Been a member at Rogue Fedral Credit Union since 2009 and ten years later in 2019 with a credit score of 707 and several loans paid off through them and in good standing good paying full time job and my wife who has also been a member and good credit got turned down a auto loan. Loyalty with this bank and they dont show loyalty to me us as customer. Not sure if the underwriters for the company are new and dont know what they are doing but I have never had a problem getting a loan or paying off loans through this bank. Its a slap in the face after being a customer for 10 years and good standing and not being able to get another auto loan.

Terrible bank! They hold funds longer than necessary, won't notarize paperwork unless EVERY signer is a member, and there policy on fraudulent charges is to make customer fight for their money back, even though they are legally obligated to file the claim and reimburse your funds. I have never had so many issues with one bank! I would highly recommend banking anywhere else.

There isf fee is $29 and they will keep charging you Teel you have the money in your account. I got charged $120 for be off by $3 in my account. It takes for ever to talk to anyone and in order to get those fees reversed you have to talk to a manager in person. I am a very broke person I never have enough money to get what I need. Then they go and charge me that much money. My electric bill is already past do. It will be shut of now because of them all over $3. I am going to change banks as soon as possible.

Agueda Gardner doesn't speak English very well and is a little hard to understand. You can tell she also has a bit of a comprehension issue as well. Came in asking about setting up an account and she wasn't vert confident in her skills, needs more training.