Salem Autobody & Paint

These guys did an amazing job painting a deep key scratch on a brand new Crosstrek. Really down to earth folks that were there to help me whenever I needed it. Great attention to detail in the work they do. I highly recommend them.

Although the news I got from them wasn't good, I would recommend them. They've been in Salem forever. Or it seems like they have been. At least 35 years. My ex worked there when my now 34 yo daughter was a baby. So Salem Auto Body has been around for a while. Thanks to Nicole who cleared up a couple of things for me. It's good to know people.

They took 3 almost months to fix my car. During the last 2 weeks I was calling every day and was constantly told my car was ready but when I tried to let them know a time to stop by they would tell me it wasn't ready afterall.
I was told I would get a call back and would never get one.
My phone holder disappeared. And the car smells weird now.
Car is running but makes weird noises so I'm questioning how reliable and safe it is now.
The appraisal company took the plates out and the body shop never told me they received the car with no plates. So now I have to pay for new plates and wait to receive them to drive my car as they had my car for so long the appraisal company got ride of them.

I wouldn't recommend at all.

Super friendly. In and out in only a couple hours. Gave me a good deal and fixed an issue with the tire for free. Definitely going back next time I need a car