Scales & Tails Exotic Pet Clinic, Portland OR

One of the very few vets who I trust with my box turtle!

It can, however, be difficult to schedule over the phone as a deposit is required and I never seem to get through to someone. Which results in many voicemails and calls back and forth just to schedule (unless you’re comfortable leaving your card info in a voicemail).

Dr Surrency was great. Kate was VERY helpful. My situation was unique and Scales and Tails went above and beyond to help accommodate. I highly recommend! Thanks

Best place to go for specialized care of reptiles and small pets such as guinea pigs, rabbits, rats, birds, sugar gliders, etc.

Leaving reviews generally doesn’t even occur to me, but as I’m reading a new chicken book, I really feel like I should say something. I would NOT bring a chicken here.

I tried to treat my chicken’s prolapsed vent at home without success before finding a vet that treats chickens. It was during Covid, so I dropped her off and the vet called a while later to say they could perform surgery for $800. I told her I just couldn’t afford that. The vet actually talked me into it. I was more easily swayed, as my my elderly dog and cat with kidney failure had both died two months prior.

I picked my girl up later that day and they had to train me how to care for her (it was quite a process). They told me they put a hormone ring in her to prevent her from egg production for a few months. Makes sense of course. Then told me that the surgery doesn’t always prevent the prolapse from happening again, so people bring their chickens in every three months to have the ring replaced for the rest of their lives! This was definitely not part of the vet’s sales pitch.

My chicken died after 4 days.

My bearded dragon was at the end of his days with cancer and Scales & Tails was so kind, helpful, and gave me hope. Unfortunately he passed away but I feel like their advice helped him make his final couple months comfortable. I really felt like the staff cared and the vet is very knowledgeable. If I get another reptile, they will for sure be my main vet.

I'll try my best to summarize.
Speki, my bearded dragon, was very ill, Scales and tails did everything they could to save her, but it turned out she was already far too sick. They understood and cared about how my heart felt when I made the decision to euthanize Speki. The kind hearted people at scales and tails took such good care of my beautiful princess.and of me! The doc took the time to explain everything but Mostly, she helped me stop blaming myself for all of it, with logic and compassion.

Absolutely wonderful. A little awkward currently because of the rabbit virus precautions. Terrific veterinary care, great staff!

I trusted Scales & Tails to help my sweet guinea pig, but instead they just drained my bank account. I begged them to help my poor baby, but all they did was give me an appointment two weeks out. In this time my guinea pig’s health deteriorated and I called multiple times pleading for a sooner appointment (I also tried the small amount of other exotic clinics available and the dreaded Dove Lewis ER). I would’ve paid 100x the price to save her. After the appointment, I was told that I should’ve gotten her help sooner… my baby passed that night. The cherry on top was that when I asked what to do with the $400+ unused medicine they gave me earlier in the day, Scales & Tails told me I could donate it back to them. What a generous organization. It’s been months and I am still recovering from the loss of my guinea pig, but at least Scales & Tails got their money.