SELCO Community Credit Union, Springfield OR

Each time I have to get on the phone & talk to a human at the bank, I am more impressed with the service. Every representative I've dealt with is extremely helpful, patient, & knowledgeable to my issue. If they don't know the answer themselves, they will find out & inform you of the results. I couldn't be happier about my experience with Selco Comm. Credit Union. Keep up the GREAT work!

DON'T USE THE ATM! I tried to deposit money and it said to enter an estimate after it made weird noises. Now it's not in my bank and I have to file a dispute. My money is now in limbo! At least put out of order on it.

Every time I come here to get quarters on Saturday they tell me they can't help me. Which is crazy because OnPoint in Fred Meyers off of q Street always has quarters for me and I'm not even their member. The teller just told me there's other locations open and I told her no they're all closed. Come to look on Google no they're all closed. I shouldn't feel like a second class citizen just because I want to do my laundry on the weekend. I can never get to the bank because of the inconvenient workday hours. However your Saturday location (the only one that's open) has absolutely no customer service. I wonder why you guys even have this open on Saturday if you can't even afford to supply quarters there.
On other separate issues it takes them 2 days past the time my check clears from my employer for them to put the funds in my account. When I called about this why it takes so long, mind you it didn't in the beginning. They blamed it on my employer. I was able to go back to human resources with my statement and see what was the problem. And the problem is it turns out celco puts this through to a third party who has to hold it and then clear it.
Turns out there's other banks with better customer service and can actually support their monetary supply.
Do yourself a favor and don't go to this bank!