Shell, Grants Pass OR

Don't even think of paying cash here. I waited 5 minutes for the attendant to make change. When I walked into the store, he still didn't have it figured out. $47.31 in gas, $50 bill. It paralyzed his brain cell. I just left.

No restroom and no sign letting you know about it.guy inside was pretty rude when i asked about it.guy working the pumps was slow and made us wait.save your time and get fuel elsewhere.

Had a pleasant experience fueling at this particular gas station. The attendant was very courteous and offered a $5 car wash. A well rounded experience.

This She'll gas station does not let you use the bathrooms. Extremely disappointed that I was told to use the 76 gas station. I was traveling with my family and 4 little kids that needed to have break. If you are traveling with a family just go 76 DONT BE INCONVIENCED! Because of there laziness.

Nice attendant but bathroom is outside next to car wash. You need a key to get in and it was dirty and smelled bad.

The coffee bar was out of creamer and all flavored syrups and the only bathroom was beyond gross from lack of cleaning. At least the soap and paper towels and TP were stocked. The gas attendant was friendly. We were gassing up at 7: 30am after a holiday travel day but figured the staff could have been prepared better. Wish I went to a different gas station since each are priced the same on that corner.

Wouldn't allow us to use our fuel rewards while paying cash, when we can do that at other shells. Informed us we were already getting a discount (gas was the same price everywhere else there was no discount). When asked for owner Info to lodge a complaint was informed we weren't allowed info. Asked for our receipt 5 times so we could contact corporate, when informing the supervisor we need the receipt for the Shell Corp office she decided to tell us Shell is aware of how they are running things. If you want to use your rewards and not pay the credit card price (which is ridiculously high) don't go here!

Very rude staff. Refused to honor our fuel rewards points, but let the vehicle across the pump use their points. Asked for information for the owner and was told that we are not allowed to discuss our complaint with anyone. Completely unacceptable treatment.