Starbucks, Milwaukie OR

My life is crazy busy and I don’t have time to get coffee at home and some times I need the extra cup in the morning. Every morning at 530/545am the drive thru lady is so nice and friendly. She’s not fake like some customer service people that awkwardly try and start conversation. She’s natural happy and in a good mood. It’s been 3 weeks and probably 10x I’ve been there.
Well done, she is blonde, couldn’t guess her age but definitely not a “kid”

Ordered my usual shaken espresso and it came out with broken coffee beans floating in it and a sandy look on the bottom (NEVER been that way before for me) and when we asked about it we got nothing but attitude and “that’s how it’s supposed to be” when I know it’s not. What a waste of money.

Morning crew has been horrible lately. My partner and I are having difficulty adjusting to a new early schedule, one thing that has helped us get by is our morning coffee from Starbucks. For the past week now the woman making our coffee has put NO life into our drinks. They taste like watered down versions of everything we have ordered previously. Originally we thought it may have just been a bad couple of days, but we were handling it. Today it tastes like she poured us just watery bitter coffee with no caramel or any sweetness when we ordered a caramel macchiato. Which is odd because I know starbucks gives the employees recipes on how to make the drinks. It tastes nasty, and today my partner tossed it in the trash after the first sip, and I don’t blame him. She’s also quite rude. At the window while there was no line we had asked if we could also get a water. She proceeded to lean out of the window and talk down to us like children about making sure we ordered it through the speaker next time. I wouldn’t have minded but she was being rude and there wasn’t anyone else behind us that would have made her feel in a rush. Also our water cup was sticky near the mouth making it undesirable. We were very thirsty seeing as we couldn’t drink our coffee, we just took off the lid and took a sip and it tasted faintly of mango and made my lips burn? I don’t know what she is doing but it turned a already difficult morning into a bad morning. Didn’t have time to get it re made, and didn’t want to have to speak with her again either. We just wanted a warm coffee and some water, and we have been nothing but kind and patient with her: (

I just had the strangest experience at this particular Starbucks.

After grabbing coffee & studying for a bit, I felt a little cramping coming so I headed for their restroom.

In about 8-9 mins, a startlingly loud knocking came, w/ the person asking about my restroom use, I said yes I am and I’m OK. In just another 5 mins, the 2nd round of loud knocking came, but this time the person ordered me to get out: “I need you to come out NOW”.

I confronted this employee and their manager, who defended their actions as preventing restroom use abuse, and that they had timers, the 1st one at 7 and a half mins mark, the 2nd one at another 5 mins mark.

I’m perfectly fine with any cafe checking in on the customer (which I think is a great practice for medical reasons too as I’m in the medical field).

However, there is a big difference between asking “Are you OK? ” versus knocking aggressively and assertively ordering the customer: “I need you to come out NOW”. What if the customer still had legitimate use of the restroom after the initial 12 mins due to just basic physiological needs?

Good thing that I was just getting off the toilet at the 2nd knocking and trying to wash my hands. Can you imagine how it’d feel for a customer still needing to use the toilet at that point?

The person who trained my friend at this location said that they were not allowed to turn anyone away from service despite visible Nazism. And Cassie (Casey however you spell it) is very rude. They don't use gloves and tongs here I wouldn't trust any drinks or food they make.

Finn made my experience worth rating this location! So kind and genuine, a breath of fresh air on an early Sunday morning. Somehow my usual also tasted a bit better, you are awesome Finn!

Gotta have your morning Java Or their cold beverages. Great place to hangout. Providing you purchase something.

Staff didn't seem like Normal Starbucks friendly. Staff also got order wrong. Maybe an off day. ‍️

Always has fresh coffee, quick service but occasionally gets high traffic. If you're into it, there's an adult store directly next to it haha enjoy!

The staff is very friendly but have trouble with the register, made errors 3 out of 4 orders. If you thought you used stars, ask for a receipt, bet they screwed it up. Getting exasperated with this problem at this location.

Finally, found a local Starbucks, that can make my drink great. They are fast, knowledgeable, and very fun, nice people. Grab a cup of Americano, and shop your little heart out. Don't forget to tip. Cheers.

I go here every single day. They know my order before I even get to the drive-thru. And they always take care of my dogs who I think are more excited to be at Starbucks than I am half the time.

Great service even though it was very busy.
Clever and funny cashier.
Wonderful outdoor patio.
It was free because I had 150 points.

Your normal Starbucks joint, the big downside though is their parking lot layout. The drive thru traffic makes it nearly impossible for those parked to leave and they really should consider redesigning it.

Friendly staff. Speedy service. The music has been a bit loud and bumping for the coffeehouse vibe. Today it's very chill, though. Perfect.

'Everyone' in this drive-thru Starbucks are the friendliest people! Great fast service! They always start my day with a smile and good coffee!

Great Starbucks. Ordered in my App and picked up in store! Very friendly and professional staff. I stop here to get a drink before going to the Popeyes next door to get lunch.