Subway, Lake Oswego OR
| Address | 363 S State St Building A, Suite A, Lake Oswego, OR, United States |
| Phone | +1 503-387-3832 |
| Hours | 9:00am-10:00pm |
| Categories | Sandwich Shop, Caterer, Fast Food Restaurant, Meal Takeaway, Restaurant |
| Rating | 1.3 6 reviews |
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Sandwich Shop Subway reviews
6There was only one employee working during lunch hour rush and had to wait almost 30 mins in line just to order and due to her being extremely slow in making our sandwiches it took another 10 minutes to make 2 subs. Not sure why there are not 2 employees there working but every other subway I have ever been to had always had 2 people. All in all it took 45 minutes to finally sit down with our lunch on top of that there were no napkins in the restaurant and the women’s bathroom was out of toilet paper. Management should be ashamed and do a better job running and managing this subway branch. I will never return there.
The person working was great but they are completely understaffed ALL OF THE TIME. It takes forever to get food made but quality is fine.
Live close by and order online pickup. Our order takes around 30-45 minutes beyond the time it says it will be ready. They have 1 person working everytime I've been in and they say they aren't allowed to have 2 people working at the same time. The young ones who work there have great attitudes and are very friendly, but I certainly feel they need some extra help. Not sure why they cannot, seems like aren't treated with thoughtfulness by their management.
I've been here twice. Both times I ordered thru the app. Both times they couldn't fulfill the order because they didn't have the ingredients (in talking basics here.bread, meat, real simple stuff). Because I used the app, no refund available according to the employees. First time around the sandwiches I did get were both also wrong.
Stay away if you like money actually buying you something, or enjoy getting what you ordered.
Have been to this new location several times and every time we are there we wait at least 20 minutes for our online order past when it’s completion time, even though we’ve only ever seen 4 or 5 other customers. Today we waited almost an hour only to walk out with the wrong sandwich. Hard to blame the employees - owners and management seriously need to step it up. Also tried calling Subway corporate to complain and ask for refund, corporates customer service is equally bad. This was our last visit.