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Taylors Towing

Address 78869 Thornton Ln, Cottage Grove, OR
Phone (541) 942-4522
Hours 12:00am-12:00am
Website www.taylorsauto.com
Categories Towing Service
Rating 4.4 14 reviews
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Taylors Towing reviews

14
Sort by: date highest rated lowest rated most helpful
Mike
April 24, 2023 11:16 am

We live in the San Francisco Bay Area. My daughter was on a road trip in Oregon when her car got rear-ended by a drunk on I-5 near Cottage Grove. Taylors Towing was extremely helpful to her and her passengers before towing the car away. When I called the next day for a follow-up, Pat, the man I spoke with, was also helpful and took his time answering all my questions. He reassured me that if the insurance company took the car away, Taylors Towing would find and set aside any of our personal or official stuff from the car. He said that if we couldn't come get it, they'd ship it to us. At a traumatic time like this is our family, Taylors was very professional and helpful. We couldn't have asked for a better experience.

Sage
April 15, 2023 1:31 pm

***** follow up***** I love that a Marine wants to demean me. You should be ashamed. Post the video and keep adding to your incompetence. ******* Had Taylors come out to unlock my car was not quoted A price over the phone was not asked whether I would be billing insurance. When the driver arrived. He arrived in an unmarked vehicle and without any Taylor towing uniform. Unlocked my car prior to telling me that he did not have a credit card machine to run my debit card, unlocked my vehicle and then wrote my debit card number down to charge back at the office. Very unprofessional and very concerned.

Mike
March 28, 2023 12:11 pm

Great people to do business with, and good selection of Amsoil products. Picked up an engine from them for a customer of mine after B&R screwed me around for a freakin month.this engine is a good runner we'll find out in about a week or so when I have the customer scheduled to have the car dropped off to get this one thrown in. Will definitely be doing business with Taylors Towing again.

Brianna
February 12, 2023 4:24 am

I know there's a lot of 24 hour towing places around but they were the first to answer super late at night when my bf flipped his truck on highway 99 (he's safe and ok) but they showed up fast even tho it was a icy out so busy night for them he was so so nice so kind I hope I will never need to call them again but if I do I definitely will call them first

user
January 27, 2023 5:48 am

Nice guy. Helped me out when I needed a tow. Stored my vehicle in his yard free of charge until I could pick it up.

Dominique
October 06, 2022 9:33 am

They were some of the sweetest, kindest individuals I had the fortune to come across. They were so helpful with my elderly father and his car. They worked with us on getting it back into town from a remote place outside of town and storing it temporarily while I made arrangements to get it back up to Portland. They’re reasonably priced, straightforward, collaborative and patient. We couldn’t have had better luck in coming across Taylor’s Towing for our needs.

Robert
October 02, 2022 5:56 pm

Taylor's saved me. And my goldwing from being stranded. They showed up with the right equipment to handle a heavy street bike. And helped load it when I went by their facility to retrieve it. A great crew, company, and service. Thank You Taylor's

Jessica
June 19, 2022 8:19 pm

Taylor's was incredibly fast in getting to me on I5, and even followed me into town to makes sure my truck was ok! Outstanding customer service!

Carol
January 22, 2022 9:37 pm

We crashed on northbound I-5 near Cottage Grove over the Christmas holidays after skidding on slush-covered black ice. Taylors got to us a half hour after my husband called them (on the recommendation of an ODOT employee who was guarding the rear of our vehicle with his own small truck until help came). What a relief it was to be in the hands of total professionals who were also caring, dedicated human beings.

Shirley
December 17, 2021 11:03 pm

Car had to be towed from 6th Street Exit to Taylor's Tow Yard, which is approximately 1.8 miles. It cost $545.00.
Outrageous amount of Money, in my opinion!

Leeda
November 10, 2021 1:16 pm

Thank you for your quick service the night you picked up my son's mustang. All the way in crow. Didn't even have to wait an hour. I highly recommend. Thank you to all involved.

Karen
February 25, 2020 12:38 pm

Absolutely incredible service! Our transmission went out, in the entrance to the rest area, while we were towing our travel trailer. We were blocking traffic into the rest area. The General Manager came because everyone was busy and it was urgent. It was also very close to the end of the day. So fast, efficient and so nice! Kept our trailer and truck until the next day when we could make arrangements. They delivered our truck to the shop the following morning. Highly recommend! Ps, it took me this long to figure out how to right this review.

Dyan
February 01, 2020 12:18 pm

Picked up my car today after being carjacked, It was an emotional thing to have to see. Patrick was very kind and helpful. He didn't rush us and even helped dig out our personal belongings. I would definitely recommend them!

Earl
December 29, 2019 6:43 am

I've had a real good experience with Taylor's Towing! They're friendly and understanding!

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