The Oregon Clinic Obstetrics & Gynecology East

I recently visited a gynecologist clinic and was impressed with the level of care and professionalism I received. The staff was friendly and welcoming, and the facilities were clean and well-maintained.

During my appointment, the gynecologist took the time to listen to my concerns and answer any questions I had. They were knowledgeable and informative, and I felt confident in their abilities.

I highly recommend Oregon Clinic OBGYN East. I see Doctor Franz there for my pregnancy and have received excellent care from not only Doctor Franz but also the whole team. I can feel that whole clinic’s staff are competent and they care about each individual client’s experience deeply. All the doctors there I interacted with are highly experienced, and I can trust them completely. Their oncall line gives access to their providers and could always provide the much needed pregnancy advice within 30 mins after business hours and the nurse line is great too with nurses able to provide advice during business hours. I feel I can get care from the clinic whenever I have a concern which is critical for pregnant patients. Overall, it is a very well executed clinic with a group of excellent staff.

I absolutely love The Oregon Clinic OBGYN East office. Dr. Franz has been seeing me for two years, helping us navigate infertility. With her help, we are now 28 weeks pregnant! Every single ultrasound tech, receptionist and nurse has been the most helpful, compassionate and kind and I can’t recommend their office highly enough.

My partner did a lot of research before finally deciding on a place to go to for her first exam. Like many women, she had a difficult time working up the courage to make the appointment. She went through and sent back the paper work they mailed, and apparently the documents with PHI were never received.

On the morning of the 17th, they sent a link in her email and asked her to give the information that way before her appointment. She filled it out on the night of the 18th, which would have ben 2 days before her appointment.

Once she arrived, they claimed to have called her to cancel and stated a rule that wasn't disclosed on the email that her information needed to be received the morning of the 18th. They claimed to have left a message, but there is no record of that or even a phone call.

They made my partner cry, not out of being rude, but because she really needs treatment for some potentially serious issues. Waiting for these appointments is stressful, and now it needs to be done again. This place cares more about archaic processes than they do about the patients. Any medical institution that is expecting documents to be mailed needs to have a rework of their system.

This wouldn't be a first time a patient has ben gaslit for backend process issues.

Had a really terrible experience here this morning. I was nearly there from traveling two hours for my appointment when I received a call informing me my appointment was canceled. The receptionist had absolutely no compassion, just answered matter of factly as I was crying on the phone because I urgently needed to get in and have waited over a month for this appointment that they could just reschedule me maybe in a week. Couldn’t even muster a “I’m so sorry, and you’ve already traveled so far. That’s terrible I really wish we could’ve gotten you in today. ” If you want long waits for appointments and staff that are essentially human robots then this is your place.

The doctors and staff are excellent. Great care and very supportive follow-up. Billing was really great to work with also, as my insurance didn't cover some of the services performed. HOWEVER, be prepared. They are expensive and they do work with other partners, so you could receive multiple invoices for one visit. Be prepared to do some follow-up with the 3rd party vendors. I had to call both lab work and imaging review to give them my insurance information as it wasn't passed along to them by Oregon Clinic. I would definitely recommend them for the level of care and communication/follow-up.

The staff are compassionate and helpful.
Lianne Corliss explains everything she is doing. She allows time for questions and concerns. I feel very confident in her care.

My experience with Shivani J Patel MD & staff was good. Explained to me the procedure before starting made sure i was comfortable answered my questions i felt at ease. Even a few funnys

I felt very well-informed and knowledgeable of the procedure before it happened, and when things got uncomfortable they did everything they could to make sure to correct with proper fitting equipment. Thank y’all so much!

Friendly and competent staff. Efficient but still took time to make comments, ask questions, and offer information in a way that you felt that they were taking time to support you, not just fulfill a function. Staff was definitely competent and skilled. The nurse practitioner was fully versed on my questions and concerns, and how to deal with a couple of particular issues. The office and medical staff knew tips and tricks to successfully navigate complicated insurance issues, and offered this advice well before I fell into our insurance system's potholes. They also took extra time to research the specialist offices that would take my insurance, and we debated about which offices would be the least confusing to navigate around.:) Definitely would recommend the great staff and clinicians at the Oregon Clinic!

Dr. Franz, along with the rest of the staff at The Oregon Clinic are phenomenal. I was recommended by my primary care physician and I’ve had nothing but a good experience. They are on time, friendly and answer all of your question thoroughly, making sure you understand any procedures, symptoms, treatments etc. I’d recommend Dr. Franz and The Oregon Clinic to anyone looking for a fantastic gynecologist.

Dr. Varhola and her staff are great. Responsive and nice people. Dr. Varhola is an amazing listener and a a wonderful doctor.

You don’t get call backs on lab results just emails In your online chart. Also I was asked to supply a urine sample but then it was never sent to the lab. On my intake form where they ask about medical history they put down history of drug abuse because I smoked marijuana years ago. The scheduling is horrible if you are working full time. I asked for a call back about scheduling a appointment and never received a call back. There are other little things that have been “meh” as well but my pregnancy brain can’t think of them at the moment.

On the plus side the nurses and ultrasound staff are awesome and very nice/caring. They are very personable. I am never made to feel weird when I call in to ask a question.