Thompson's Sanitary Service, Newport OR

I concur with with a lot of these reviews. I have encountered nothing but unpleasant people and random charges on my bill every month, such as my container lid being up. I also recieved a charge called relocate bin, I don't even know what that means. It never ends, every month it's something and there is no way to dispute their drivers claims. My husband even tried to approach a driver and ask them something and he was basically yelled at.

Our drivers are always going above and beyond. Our neighborhood has bears and it's just so frustrating when they get into the garbage, so several of us have to lock our cans. It's not the bears fault, but it's still messy. The crew have to get out and spend several minutes tending to our streets. They are always smiling and taking this added stress with a positive attitude. So grateful for them.

The coast life isn't as easy as it is beautiful. There are massive logistics to living here and we are cleaner (and prettier) because of Thompsons.

Also, Thompson Sanitation have a great app. I find it really helpful. Lots of good information.

This business is a great asset to our community. Keep up the great work. I appreciate you!

Constantly cancelling pickups and adding charges they can't explain over the phone. If literally any competitor arose, they'd be in trouble