Timber Dental, Portland OR

My Latest appointment was with Dr. Heather Nicolas. She was amazing. Warm, highly competent and knowledgeable just a pure joy. My tooth extraction was as good as it gets. Also shout outs to dental assistants Shauna and Nu- kind, comforting and excellent. The entire staff is exceptional from the front desk person to the person who checks you out at the end. Love this dental office! They take the dread out and put lightness in. Highly recommend this practice for folks with dental phobias and everyone! They are the best!

Can a visit to the dentists' office be termed an "Experience"? Where many have dread about dental appointments, for me it has been simply a matter of prioritizing others' needs over my own. I count myself fortunate that an urgent matter lead me to Timber Dental-Lombard.
I've had two previous stress related heart attacks, so I've learned to avoid overt stress, to manage it when it occurs, and celebrate those who support my efforts.
Timber's dental professionals and clerical support staff are among those I celebrate. Empathetically affording me all I needed to know to make informed decision and respecting my choices was amplified by the kind spirit and pleasant environment.
I am so delighted to have stumbled upon this location and grateful for being welcomed as a patient.
L M. Grant

Had a great experience with Dr Eid and her team. Sal was the assistant and so awesome! I couldn’t even feel getting numbed by Dr Eid! Thank you!

The dental office was unable to help me with an implant issue and then tried to charge my $150 to tell me that they could not help. Wasted an hour of my time waiting and then told me to come back with another appointment. Unbelievable.

I am so grateful for the exceptional care I received at Timber Dental, specifically from Dr. Peter Garcia and his incredible team. As a patient who has experienced dental trauma in the past, I was nervous about receiving dental treatment. However, Dr. Garcia and Sal went above and beyond to provide trauma-informed care that was truly exceptional.

From the moment I walked into Timber Dental, I was met with warmth and kindness. Dr. Garcia and Sal took the time to listen to my concerns and fears, and they created a safe space where I felt comfortable expressing my anxieties. They showed genuine empathy and understanding, and their compassionate approach immediately put me at ease.

Dr. Garcia's trauma-informed care was evident in every aspect of my treatment. He explained each step of the process in detail, patiently answered all my questions, and ensured that I was fully informed and comfortable throughout the entire procedure. He was incredibly gentle and considerate, taking extra care to minimize any discomfort or pain. His expertise and skill were evident in the quality of the dental work he provided.

In addition to Dr. Garcia's exceptional care, his entire team contributed to the positive experience. From the front desk staff to the dental hygienists, everyone was kind, supportive, and respectful. They created a trusting and caring environment that made my dental visit a positive and stress-free experience.

The trauma-informed care I received at Timber Dental had a profound impact on me. It not only helped me overcome my dental anxiety, but it also restored my trust in dental care providers. Dr. Garcia and his team truly understand the importance of compassionate care, and they went above and beyond to provide it. I am so grateful for their expertise, kindness, and gentle support, and I highly recommend Timber Dental to anyone seeking exceptional dental care.

Amazing service from everyone and so friendly. I really like the doctor here. I had never felt very safe or secure with a dentist prior to him.

I do not recommend settling for this place, I did for a while, and it was a mistake. It's a bit pretentious, and it seems they focus more on ascetic than health; more on office chic than genuine quality care. You deserve better oral health care than this place offers.

Dreadful experience. Upsell dentistry. Bait and switch techniques. Non-evidence based care. Unprofessional. Present the issues in confusing and contradictory terms. When asking for explanations, I was not “allowed” to speak to a dentist.

Worst experience ever. I was given a link to fill out my new patient paperwork that I thought completed. Called the next day to verify they received it, come to find out it didn't save. While on the phone with one of the workers I asked for a confirmation that they had all my insurance information or if they needed anything else. I was told that they had everything they needed. I try to complete my new patient paperwork one more time to only have to start all over after I was basically done. Well I was finally able to complete my paperwork and the site even started so.

I go into my appointment at 7: 50 to only be told I had to fill out my new patent paperwork in person because they didn't receive it. Long story short the lady helping was very remorseful for my experience. However, after she asked some questions (that I completed on the link for the intake) she stated my insurance wasn't correct. She literally left and came back 3 times and finally asked if I had a copy of my insurance plan. My appointment was scheduled for an hour and half.and after the whole process from arriving it left me with 30 minutes. Extremely disappointing considering they knew what I was there to take care of.

Avoid, this place runs a car wash/oil change upsell scam, refused to clean my teeth unless I paid for an expensive “deep clean”. Do no harm? All before speaking to an actual dentist, many other reviews here citing same upsell BS.

They were so nice here.most positive dentist experience I have ever had! My hygienist Heidi explained everything to me before it happened in a way i could understand but was not condescending:)

STAY away from this office/company. This is my personal experience. Less than two years ago I visited this location to get a cleaning and a crown. After having terrible experiences with "dentists" in the past, I was over cautious and did my due diligence vetting my next dentist. When I was calling dentists around Portland, my main concern was their reputation and how they stand behind their work. I specifically asked about warranties as dental work is VERY expensive, especially dealing with a crown. My time is also extremely valuable. At that time, I was told it was five year warranty on the porcelain crown and that any and all costs were covered if the crown failed. Fast forward to less than two years and the porcelain crown-which I didn't want-broke. I called the office and was assured that indeed I was still under warranty and that the crown shouldn't have failed in the time frame. All costs were to be covered. They were nice and made an appointment for Wednesday-called Monday morning-to get the process of replacing the crown started. At 7: 02 pm-they TEXTED/Close @7pm-to tell me that I was rescheduled for Thursday @8 am. I had taken the Wednesday off from work already, now forcing me to take another day off to make the rescheduled appointment on Thursday. The first thing they asked was what insurance I had because the insurance I had at the prior visit was no longer valid. I asked why, because as I had stated when making the appointment that I didn't have insurance and more importantly, I was told that the crown would be replaced at no cost to me. I was adamant explaining the situation when I called to avoid this very situation. I was told that nothing was going to be covered and I would have to pay for everything or make a payment plan. I asked to speak to a manager. The employee-Leeland-went to speak with the manager and after 20 minutes, came out to tell me the same thing. The visit was going to be +$2000. Today. I asked again, why would they tell me it was under warranty to then bait and switch me. I wouldn't have wasted my time and went somewhere else if I was told I would have to pay again for a service/procedure, I already had paid for. Leeland informed me it was him that I spoke with initially and he never made such a promise. That there are too many "factors", all of which were conveniently user based. They hadn't even looked at the crown. I was told that "if" a warranty was offered, the Dentist and office staff that worked there no longer worked there and therefore, they wouldn't honor it? I called their corporate office to speak to a supervisor and discuss this and was told someone would call within the hour. No call. NO ONE in their right mind would pay thousands of dollars for a crown that is supposed to last for 5-15 years to only last less than two.or have the same dentist office go back in their mouth to repeat the same procedure and fork over another +$2000. I'm not a gambling man. It's legal in Oregon to record conversations without third party consent Timber Dental. Liars get caught.

Weird to enjoy going to the dentist, but I did. Really liked the dental assistant and dentist. Friendly and thorough. Love the hours they offer appointments too. Makes it super convenient.

Staff was very professional. Communication on getting my needs met, was top-notch. During my visit, I felt comfortable and was able to express my fears on moving forward with getting my mouth healthy. Thank you Timber Dental!

Had a great experience. Front start to
Finish, everyone was awesome. My dentist was friendly and incredibly thorough. As was my hygienist. I highly recommend Timber Dental.

Amazingly nice people and top work from everybody there! My deep clean had me worried but it was a breeze. My first experience at Timber couldn't have been better.

On my very first visit, I experienced great. All the staffs are professional and friendly. The hygienist was very amazing. Dr. Garcia did incredible job. And he was listening, advised me about my future visit what needs to be done.