United States Postal Service, Wilsonville OR

Had an appt here for a passport. The employee helping me was fast and efficient and very helpful. Had a good experience overall.

It's a U. S.post office, so it's dreary inside, and the employees working there aren't really into customer service. What else would you expect?

My Family recently moved here in Wilsonsille, OR.and My Business is also operating in the same city. I would like to thank Heidi Linda & Amy who did an awesome job for assisting me on my all Usps needs. From Shipping labels, Boxes, Money Orders & P. O Box application. Amazing Customer Service! USPS Wilsonville is one of the busiest Branch, they treat customers with utmost respect and does whatever is necessary to ensure their client’s satisfaction. It also demonstrates their commitment to our neighbors & their community partners

Thank You & More Power to you all Wilsonville USPS️

Missy (PM) and her team are an asset to every resident in Wilsonville. They go above and beyond and work hard for us. Let’s bump up this rating civilians! This current rating certainly doesn’t reflect their performance. Let’s get OUR post office as close to a 5 star ratings as we can. Also, you nerds who gave them a bad score need to have a little pride in your community and consider upping your rating. Semper fi!

I’ve been doing business with this post office for decades and have NEVER had a problem. Everyone that I have worked with there is very competent and friendly. They often have a no-nonsense attitude which makes sense considering what they have to deal with. These other reviews are silly and show how frustrating it must be for the workers that have to deal with them. Keep up the great work Wilsonville Post Office!

Unprofessional work practices. I came in to get two packages shipped in two untaped boxes lady at the desk was so inconsiderate and told me I had to tape it up just to move her line along. As a customer I shouldn’t have to do somebody else’s job

I came in with a box full of my wedding invitations to be mailed out. I knew they had to be considered a package because I wrapped them in a bow and they slightly protruded out. It was incredibly inconvenient for all parties. However, Missy greeted me with kindness and a willingness to help. Missy was so gracious and did not make me feel bad for having to go through this. Instead, she engaged in conversation with me about my wedding, commented on how pretty my envelopes were, and made me feel at ease. The care & attention to detail exceeded my expectations. She even washed her hands before touching the envelopes to keep them white. As a bride, I know these details are silly but it meant so much to me. I felt seen! Missy kept acknowledging the price and asking if I felt comfortable which is another moment of care that I greatly appreciated. The entire crew & office was happy, upbeat, problem solvers and made me feel less of an inconvenience. Many people say that planning your wedding is supposed to be the happiest time in your life. Unfortunately, there have been many unpleasant customer service moments while planning my wedding which has been a bummer. I didn't expect to feel seen, honored or excited about my wedding at the post office but I did! Thank you for taking this huge item on my to-do list off of my plate but also making it a beautiful moment for me that I can look back and smile on. I felt like Missy was an angel to me. Words can't express how much I appreciated her kindness, her willingness to jump in when they were understaffed, her thoughtful conversation and her happy disposition. Thank you, Missy!

Horrible customer service with a nasty attitude from LINDA. Don’t work here if you hate your job, simple. You’re there to help people not cause inconveniences. Some people aren’t meant for customer service. Do better and be nicer to your community!

I went to the Post Office today which is Thursday and I could not believe how filthy the sidewalks were there was weeds growing everywhere moss on the sidewalk the landscape it was horrible I couldn't believe my eyes this is Wilsonville someone needs to clean up this mess they don't have a ground keeper there

My mail carrier put extra junk mail in my box for months. Then he stopped delivering altogether. I complained. Was treated like garbage. Things seemed okay for awhile. Then again mail stopped because my box was full. Or so they claimed. It wasn't. My only idea I could come up with was.people stuff the junk mail where ever. And according the post Master (Missy howard) they hate that. And are doing everything to get people to stop. Thing is I have never done what they have accused me of. Is it even legal to halt someone's mail service for unsubstantiated and untrue actions?

I don't even know what to say. This post took a shipping label off of my medium size priority mail package and taped it onto an empty one before sending it out. There was $100 worth of product in that package and no one knows where the product is. Now my customer is in obvious stress as those were supposed to be for her business. I have no words. I'm in complete shock.

This post office went above and beyond for me when I put the wrong address on a package for a friend of mine. The tracking number showed it was there somewhere but they couldn’t find it for 2 days. Finally the regular carrier discovered where it was and was able to forward my package right away! Thank you so much!

Contrary to some of the reviews posted here, I've always found the employees at this particular location to be quite helpful and willing to make things right whenever there is an issue. I give them 4.5 stars.

Sooooo rude! Most of the employees at this location are super mean and surly.
Jeez USPS would it kill you to be nice?

Horrible customer service. They created a huge inconvenience for me with no remorse, and just seemed to be in a bad, nasty mood. Wish that this wasn’t the only USPS within 10 miles of me otherwise I would never go there.

This is a great post office. Friendly and helpful employees. You want a bad experience go to the sherwood PO. What a joke that place is and the employees are rude and act as if you're bothering them being there.