United States Postal Service, Portland OR

A nice guy at this post office helped me get a package delivered to a friend that was about to be returned to sender! (due to an error I made on the address). Didn’t get a chance to say thank you, so wanted to write a review here instead.

The level of small talk and inefficiency is unreal. Like out the door during the holidays and the staff night has well been in reverse.

This is the first review I have ever made. This place is so bad I am actually needing to share with others. After having a P. O. Box here for the past 4 months, all I can say is that the people who work here are incredibly disorganized, and are often very rude. If I could have chosen a different location I would have.

Nice P. O. Staff put out fresh flowers. There is every kind of mailing box or envelope that you would ever want to buy and a nice central table for packing. The clerk got out all the different pages of stamps for me to choose from. Only drawback is that it was stuffy inside.

This is my local Post Office. The Postal Service cannot deliver any package that won't fit in my mailbox, so I have to pick up packages at the Post Office. The front line employees and managers are helpful and polite, even though they could use more staffing. They sometimes are surprised by the strange packages I received, but are always helpful.

If you have your expectations set appropriately then you are less likely to be disappointed! After reading so many negate reviews it’s obvious these people acted like they expect world class service as if they were at a five start hotel! People this is a government operated non profit operation! You should expect slower service, more mistakes, longer lines, not answer the phones at times, open late on occasion, etc. Since I have my own expectations in proper order I can tell you this is a great postal center filled with people who obviously work hard. I expect more when I go to a non government run, for profit business that depends on providing a higher level of customer service. Common sense everyone.

The people that work here are nice. The problem with this post office, is the incredibly long wait times. The post office needs to have more people working the desk. Been in lobby for 40 mins, and haven't even sniffed the front desk. One person working, and around 20 people waiting in this cramped up area, during covid.not good!

It was a really great experience! They were really nice and promptly processed my packages.

This place is worst because they never answer their phones AND THEY HOLDING MY PACAGE FOR MORE THAN A MONTH AND DIDN'T EVEN TRY DELIVERING AND THAT PACKAGE IS MY DAUGHTER'S PASPORT THAT SHE IS WAITING FOR IT AND PAID FOR IT.
THIS IS CONSIDERED FRAUD AND YOU HAVE TO BE RESPONSIBLE FOR WHAT YOU DOING.
SO TURNING ON YOUR BAD COMPUTER VOICE WICH IS NOT TRANSFERING ME TO A OPERATOR AND ALWAYS DISCONNECTING ME IS NOT ON OPTION TO GET AWAY FROM RESPONSIBILITIES!
I THINK I HAVE TO TAKE YOU TO A COURT BECAUSE WE PAID FOR PASPORT AND WE HAVE A TRIP FLIGHT TICKETS, WE ALSO HAVE PRIVAT INFORMATION IN THAT PACAGE. A tracking is telling me that usps in PORTLAND is holding it for more than a month without even noticing me at all.

Terrible service - couriers take things and try to charge additional postage for Portland to Portland delivers. No one ever picks up the phone and I've came by twice this week before 4PM and there was no one available to assist. Love the neighborhood - terrible postal service.

A special thank you: I usually live in your area but during Covid-19 I have stayed on in my house in another state. I ordered a bunch of used books, being sent by various sellers, but I forgot to update my address so they are all coming to you! And you are diligently forwarding them; I have already received about half of the packages. I'm sorry for adding to your work - and I appreciate your service!

Thank you very much Shawn for helping me with the package that was delivered on 7/2/20 that wasn’t scanned after it was delivered. Really appreciate your help!

I seldom leave reviews but feel compelled to today. The line was out the door, it was the end of the day, and a few people were not being very nice to the staff here. Despite that, the two ladies working today were very respectful and kind to each person. I had a good amount of time to stand and observe their interactions with each customer and Olivia (I think that was her name) and Darlene were consistently helpful and courteous. Thank you both for being such an asset to this community!

Extremely slow service. Poor customer service. Rarely answer the phone. At least staff is somewhat rude. Lines out the door. 20 min just to get simple stuff.

I think this location needs to grow considering the increase in population density for this part of the city; the long lines are proof enough of that. The service is good though, and they seem to offer the same services as most other post offices.