Unitus Community Credit Union - Clackamas Branch, Portland OR

Michelle from the Clackamas branch helped us through the whole process of financing our 1st home. She went out of her way to meet us a another branch when that worked better for our busy schedules. She was responsive to countless requests for updated pre-approval letters so we could get our offers in when it was crunch time. And when someone finally accepted our offer in this crazy Portland housing market, Michelle worked with us to nail down the best rate possible on our mortgage. She was so helpful in answering all our silly 1st time home buying questions. Thank you, Michelle. We love our new place:)

I recently opened a mortgage account with Michelle Hollenbeck and couldn't be more appreciative of the care she provided. She was prompt with her responses and extremely helpful getting the mortgage complete in an extremely condensed time frame. Thanks Michelle!

For over 10 years, I have enjoyed banking at Unitus. They have always been friendly and professional. Recently, Heidi Bartolon, at the Happy Valley location, went above and beyond on providing excellent customer service several times during this pandemic. I really appreciate it!

Yes, it's Covid-19 season, but really.only one drive up window for all of PDX to deposit one check.waiting in line for one hour as the cars wrap around the block? You can do better, can't you? Yeah, I know.mobile app, but this is not my account, it's for my son who is living outside the USA.

Of all the branches, this one is the worst. The drive thru is never open when I come during business hours (I have an infant so it's more convenient to go thru the drive thru) and you can't do a number of transactions inside that you can at every other branch. Frustrating.

Can no longer bank with you guys! You really disappoint me. This is what I get for being a long term loyal customer? 6 or more years?

Love this bank. Great security on debit cards, great customer service, no maintainance fees, open later than typical banks. I switched from us bank and wish I would have done it sooner!

I must say I have never been disappointed with Unitus. Even when the decision did not go my way. Love love love Unitus.

I have been with Unitus for about two years and was so pleased with the service that I moved my mortgage with them too. Very helpful staff!

I've been with Unitus for several years. I have never had an issue. My call in questions have always been pleasant and helpful. Having a snap check option helps me a lot due to my location to the nearest shared branch. That is not their fault. I have nothing bad to say about them. I have no idea about wait times as I have only been in the branch a couple of times (I started my account on the phone) and my wait wasn't any longer than say US Bank who I will never bank with again.

Absolutely the worst service I have ever received. There's always a line a mile long and only 1-2 tellers working. If you need to speak to a Banker you better make your presence known, because they will blatantly ignore you until you do. This place and it's employees is nothing short of a bad joke.

Sometimes a long line inside, but great service. Drive-up also, so I don't need to get out of the car and many times faster than inside.

I was a member of Unitus for a few years but i left because they grew larger and started putting their non business customers second.

This branch is ok, it's generally pretty busy and the lines are long.

They do make you wait sometimes, its like being at the post office and waiting for the one available clerk to help you. Today I was standing in line, there were 3 or 4 tellers at the windows but only one was actually helping customers standing in line, so the wait seemed forever. The guy in front of me also noticed the long wait, he was on crutches and I could tell he was getting tired of waiting...

I tried to open account. The gentleman helped me with a list of other banks issues holding me back. Great people!