Unleashed, Portland OR

Traveling out of my car for two months and I’ve come across a lot of customer service humans. Corey was informative and a genuinely awesome soul!

The staff was super helpful when i came looking for some food for a couple of street dogs that were starving.

Love that place the staff were so helpful and patient with my husky pup. Would totally recommend this place to others.

The staff there have always helped me with anything involving my dogs or cat food wise, medicine wise and everytime my Canines and Feline have been happy
Thank you Unleashed

I came in today for a vibrating bark collar. When I went to check out with the collar, I experienced yet again another rude and unsolicited advice scenario. All I wanted to do today was purchase an item that was for sale and be on my way. I came in to the store today at my wits end, having tried everything that has been recommended to me by my certified canine trainer for my dog’s nuisance barking. I was not offered a pleasant checkout experience. Instead, Sydnee the associate checking me out chose to pry about *why* my dog has been barking and why I was purchasing this collar. First of all, the reasons why I buy items that the store sells is no one’s business. Second, if a customer is not asking for help or an opinion, it is quite frankly rude to make assumptions about a person’s situation and why they are needing a tool to assist with barking. I felt shamed by this associate for buying this collar and inadequate as a pet parent because she questioned my home routines. I understand the intent may not have been negative, but the way it was received felt like harsh judgment over how I train and care for my animal. And keep in mind she was just the associate at the checkout counter- not a trainer from which I sought advice. Something associates should consider moving forward- all customers come in with unique experiences and unique pets who have different quirks. Being questioned today during checkout about my ability to help my dog and her barking was inappropriate and left a bad taste in my mouth. I came in stressed and wanting to purchase an item that may be helpful for me, as my dog’s behavior is now impacting my living situation and those around me. I’m sorry Sydnee but you are not my dog’s trainer nor are you the advisor that I sought. If you don’t want people to buy vibrating bark collars, don’t stock them on your shelves. Needless to say, I will not be shopping at this store again due to this poor and judgmental experience.

I work for a different petco and the manager here is a little uptight or has a massive stick up where the sun doesn't shine, I would've been willing to transfer but Dylan looks terrified of her, I tried to make a joke about stealing employees from another store since the urgent hire sign was outside and they are having a hiring advertising going on in store and I live closer to this store and since the joke didn't land I moved on and she has the gall to talk to me about professionality while I am a customer trying to have a good time, I don't need help since I am the help at another store. Frankly if your wondering why the sign is up I'd start with her.

Since she asked for my information and is attempting to get me in trouble I figure I should just air out the laundry for any future employees.

The store carried current pet supplies. It was organized in the best way for consumer and companion. Friendly, knowledgeable, and professional associates. The price selection of items was by far competitive.

Staff here are extremely knowledgeable about animals (whether you’re looking for it or not hahaha) but always leave learning something new.

Ok first of all its a beautiful pet store. I really enjoyed see around how huge they got a collection of stuffs which I didn't expected. I got what I wanted also on the top they have some discount on my next purchase which is quite impressive when It comes to prices these days.

Unambitious staff. They find every excuse not to allow scheduling of self-service “dog baths”. They are rude about it as well. If you question or ask next for availability There are several mom & pop places in the same neighborhood that are priced equally with much friendlier, and willing staff. This place isn’t local and it shows.

My Sister took me there yesterday.my 1st time.
EVERY Store of every kind should have the kind of Staff this store has!
Very knowledgable, very kind and very caring!
I will drive from my outer south east/Mt. SCOTT home EVERY TIME I need/want something they will have!
Great variety of stock as well!
My thanks to everyone there! Annie G

My family are International dog breeders and I stopped in and wanted to purchase a store display dog that was in the window. The two ladies looked at each other and said oh they arent for sale. All it was was a little stuffed dog that they had at least 3 of in the window. Ill do my business elsewhere and pass my little expierience on to other dog lovers

Nice shop, very clean, good selection of items, cool little self clean pet station unfortunately it's a little pricey at $15. I suppose if I lived someplace that bathing at home wasn't an option, then this would be an option for my pup.

Awesome self service dog wash! Clean, warm water, blow-dry. And my little dog can't escape from the tub! (She does try)

I went to petco to find food for my senior dog as he won’t eat kibble anymore. I was helped by a lovely man and he helped me find the best nutritional food for my dogs needs! My dog is loving his new food! And he’s so happy I am so thankful for the help! Thank you for being awesome!

This is a really convenient spot to pick up various things you need for your pets. It's small and on the pricier side, but I've typically found what I'm looking for here and it's so easy to walk to.

I wish the cashiers were less pushy about their rewards program. They'll be friendly until I decline signing up, and I always have to tell them at least 3 times that I'm not interested. It puts a bad taste in my mouth to an otherwise pleasant experience.