Von Klein Property Management, Eugene OR

I lived in the Hilyard House (725 E 14th Ave) this past school year under VKPM and really enjoyed doing so! The manager of this property Tammie and her husband Tim have always been such kind and helpful people whenever I needed it. Whether we had appliance issues, got locked out of our unit, or just needed a light bulb fixed they were available to help right away! The manager living at the property made communication that much easier, and if you are looking for housing close to campus for cheap, I could not reccomend this more! I am so sad to be leaving (due to different roommate situations) but will always be thankful for Tammie and the amazing experience she gave me while living in my first apartment. Aside from the management, there are so many other benefits including the washer and dryer in unit, underground enclosed parking, courtyard bbq and patio seating, the fact that it is a two bed/ two bath, and so much more! So grateful for all that Hilyard House has given me this past school year:)

I stayed at the Campus Studios for two years while in grad school at the University of Oregon and had a wonderful experience. The unit was small, but had everything I needed. It was about an 8 minute walk to the Business school and about a 10 minute walk to the rec center, so couldn't ask for a more convenient location!

Tammie and Tim and the VKPM team were excellent property managers and any issue I had was resolved immediately. Tammie was especially helpful when I needed to cut my lease short and find someone to sublease for the last few months. The place was well kept, and quiet for the most part. Of course on weekends outside there would be noise from undergrads heading to the bars, but that goes with the territory.

Overall, I would highly recommend the Campus Studios to anyone starting out at UofO!

Thanks so much!

I have been going through legal issues with them currently. They disregard renters safety as well as pic of any type of evidence to the facts and chose when to uphold the lease agreements signed as to when they see fit. And because I am standing up for my rights.they are now giving me the could shoulder and not replying to my emails about any matters that I have. This is how this rental company will treat you if you have problems.they will tell you that everything is paper so if you have nothing on paper then you have no case.but they ask you to come in to the office to talk with them personally with any issues that you might have. I get it now.so there is no paper trail. So, make sure if you have any problems you e mail them and not talk to them in person with your problems "because everything is on paper now a days" and you will have no case if you do not have this type of evidence.be warned.i thought this company was really nice at first also until I needed things done. They are unwilling and will tell you that you can sub lease and that is your only option to rectify any problems your having.not also telling you that they will refuse to rent to you anymore and not give you any reason for it. Literally be careful because if you stand up for your rights they will send you this. Pic below

We rented 2 apts from VK. They kept the security deposit from the 1 then rented us an apt so awful, it triggers my PTSD. When my fridge broke the Monday b4 xmas, they replaced it but not my xmas dinner. I also emotionally expressed how awful the apt was & they responded w ending my lease in 6 months. So we have no savings, there's a housing crisis, & I'm disabled. Save yourself much misery & please rent elsewhere.

Friendly staff, quick on maintenance request. Was on a one year lease and they asked the entire apartment building if they wanted to lease for another year which is what I was hoping for!:) Loving the nice little area! Glad to be with this property management.

Tammy Howard just saved me a lot of trouble when I was down! Thank you so much! You are a great kindness!

Im Renting my first apartment though these guys currently, and I've been here for 5 months now with no complaints. I see a bunch of bad reviews, but that's because no one thinks to review their management company until something goes wrong. So I decided to review them for myself. The people in the office at very nice and prompt when I go to pay the rent. They aren't nosey which I really like, I've had one inspection so far and they just pressed the smoke detector to make sure it works and left. It's by no means the best looking apartment, it's a little rough around the edges from years of ware, and the fixtures are a little out of date (however they did put in a brand new fridge for me), but it's by far a great first/student/low income apartment, and I honestly love it here.

My car was towed from MY apartment complex from MY parking lot, when I called Von Klein had nothing to say. When I called their shady under the table ran towing company they charged me 500 dollars IN CASH. Instead of a credit card and quickly rushed me out. Stay away from this renter. They are shady and exploit leasers.

Avoid at all costs! You will not get your deposit back, and they will even charge you over that. Even if you leave the place nicer than when you moved in. Dishonest and they do not value customers who always pay on time. Believe the rumors, they are real shysters.

All the staff I met were nice and helpful especially Tammie she is the best, came over to show me an apartment during weekend which is so nice of her.

I rent with von Klein. Worst business model. First they do not manage anything. They collect money. Then when all the problems need to be handled they pawn it off on to other property management companies. And let them handle it. Well they don't want to pay for it so they charge the tenant. Thanks von Klein.

They were helpful though my almost 2 years of living with them.the only reason i moved is because i had to get a lower paying job. Tammi at the campus twins and Hilyard House is awesome and so was Gillian before her. The people are very helpful and will go out of their way to make sure things get done or at least that was my experience at the campus twins!

Ok they're actually really nice. The staff knows me by my first name, one staff member saw I was engaged and the next time I went in everyone was congratulating me on my engagement, it was really sweet.

Every time I've gone in and explained an issue I've been treated with kindness and we found solutions together.

Disappointing that I'm being let off at the end of my lease with no chance of renewal. Never late on rent and I haven't don't anything to break leasing terms.

Can be difficult to talk with the front staff but there are definitely worse property managers in the area.

Honestly, the place was nice when we moved in and they process work orders in a timely manner. As for their organization and kindness whenever we go in the office, not so much. They've lost keys and paperwork. Just be careful which unit you choose to live in and manage your expectations from there.

Very disappointed in the customer service provided by this company. After many messages left with staff, voicemails, and emails, I have yet to receive a call back regarding my issue. It's been 6 weeks.

Friendly and helpful staff and maintenance. I have been with Von Klein for two years and haven't had any problems!

Von Klein treated me very well during my 3 years renting from them. Anytime I had an issue or repair they addressed it immediately. Towards the end of my last year, I got a job out of state and they subleased my unit and saved me 3 months of rent. All I did was notify them I wanted to sublease and they did all the work.

Not the best apartments by any means but cheap rent and work orders are usually processed in a timely matter