Walgreens, Portland OR

I'd probably give them four stars for their selection and for the friendliness of their cashiers, but there is a woman working in the pharmacy who is the least pleasant person I've interacted with in a customer-service situation in YEARS- if it had only happened once, I'd cut some slack, but she was toxic and snippy with me on two separate visits, plus I saw her berate another customer for no reason during my last time there. I will continue to buy non-prescription items from them- as I said, the cashiers are friendly- but will probably get any future prescriptions filled elsewhere. She was absolutely horrible, and I hope to never see her ever, ever again.

Bad inexperienced service!
Computer misinformation stating product is ready when it is not
Confusing with pricing because of inadequate insurance billing
Unpleasant overall experience.
Needs to be corrected.

I needed a prescription filled, with monthly refills prescribed by my Dr.for the next year. First they cancelled the initial order (without notifying me-I only knew because I went online to see when it would be ready and there was a note saying "unable to process, call the pharmacy"). After eventually getting through their nightmare of an automated system to speak with a pharmacist, they did fill it, but then cancelled the rest of my refills! Absolutely atrocious experience.

Prescription dropped off a week ago. Unfilled as of today because there was an issue with the amount of the prescription. So why didn't they call? I have also been contacted in the past telling me my prescription is ready. Showed up and it wasn't. Better service all around at Fred Meyer right down the street.

I’m leaving a one star review due to the fact that I feel that I can’t depend on the time in which it says that they are open. I needed to get into Walgreens and this is the closest one to me. And afterwords I needed to be somewhere at 8: 30 AM. Arriving at 8 AM. I waited outside until 8: 06 AM until somebody finally arrived. Then they made me wait until 8: 14 AM and then finally open the door. No I’m not one to get upset about something like this. But when a company has a set time that they open and close Those times are there with reason. And I chose Walgreens’s as the place to go to because I’ve felt that they have been dependable and reliable company. However, with the experience I had at this store, I have to leave a review. Just to let people know that, if they’re ever in a hurry to be somewhere or early in the morning this is not the store to go to. I know how much time it would take for me to get from point a to B and I was relying on the 8 AM and due to the lack of responsibility of opening at 8 AM it put me in a spot where I was late. But what I needed inside of Walgreens with something that I couldn’t wait to get.

Don't go here if you're taking meds you urgently need. Especially depression meds, no one should be yelled at when they just need depression meds. Especially people who are taking them to not have suicidal thoughts.

Always waiting a minimum of 30 minutes in drive through, half the time they act like we are not there and when they finally acknowledge a customers presence it's with irritation.

I tried to transfer my prescriptions here from CVS and encountered roadblocks at every turn. I waited weeks for essential medications because the staff did not preform their basic jobs. They were supposed to fax my prescription to CVS to initiate the transfer and just never did it. They kept telling me that they'd called CVS, and that the folks at CVS just hadn't sent it over, but I called CVS and they told me that they'd gotten no call from Walgreens at all. The staff literally just lied to my face about having made the call. They actually did this a second time later, when I had an insurance hangup and needed them to call my provider for a prior authorization. They once again keep telling me that they've already called my doctor multiple times, but I have literally spoken to my doctor directly and been told that nobody from walgreens has ever reached out to her. Multiple people on staff at this pharmacy have attempted to straight-up gaslight me about having made calls or faxed prescriptions when they demonstrably haven't. I've used Walgreens as my pharmacy before and had no issues, but the people working at this particular location are incompetent, dishonest, and rude.

Literally go to any other store this one is awful. This store up charges sooooo much it's insane.

Rude & aggressive employees. Card reader barely works & has not been addressed in months.

Nothing is in stock, and what is in stock is locked up, with only 1 person working you can’t get anything. Maybe just close this store if shoplifting is that bad