Wendy's, Sandy OR

Ordered online only to have them screw it up, give my order to someone else, cancel my order, then not reimburse me for the charges. I had to go in and explain to the store manager who was absolutely clueless and still couldn't understand or care. Truly ignorant!

Customer service is always cheerful and everyone is always happy to explain anything on the menu

Always so friendly and kind when I come in for breakfast to go before heading into town for work.

This Wendy's has been renovated. The service is fast, the establishment is clean and the food is very good.

We like chicken nuggets and chili but find all offerings above average. Salads are also especially good. Mickey D might have a better bacon egg and cheese biscuit. I hate that they only do breakfast until 10: 30.

This was our first time trying Wendy's and I have to say it's pretty good only the chicken was so-so for me. They also have very good lemonade. The service was nice, although we wanted to eat takeaway and we got it on the spot, but they apologized for it.

I ordered 2 pretty simple meals for me and my fiancé. I ordered a Dave's double with no ketchup or tomato with French fries and a diet Dr. Pepper. My fiancé got a ceaser salad and a diet coke. When we pulled up to the window, the kid handed me our drinks. I asked which one was which, and he angrily said "It's on the top! " I just shrugged it off as, well obviously you're happy to be in a customer service role. Then we get our food.here comes the good part! I open my burger and it has ketchup and mayonnaise only! No lettuce, onion, or pickle! I specifically asked for no ketchup and no tomato, that's it!

I really didn't appreciate the bad attitude on top of my order getting messed up. I just want people that are in these roles to take a little pride in their job and the managers to oversee things before the orders go out to the customer. Get it together Wendy's and do a little quality control!

Side note.this is not my first issue with the Wendy's chain, hence the outburst! Thanks for reading and I'll see ya'll at McDs!

Great staff. Fries are not frozen like other fast food places. Love the new coffee drink and strawberry frosty. Great salads! Healthy for a fast food place!

My girlfriend and I went to get lunch, we got biggie bags and she didn't even get a chicken patty on her chicken sandwich, she had to use her nuggets. Not going there again

Locked the doors 10minutes early, we were trying to get dinner to go, after working all day. Had a flatbed trailer on the truck loaded down, could not. Go through the drive thru.

There was a mess up on our order but they fixed it right away and the manger Ana was extremely nice:)

They didn't say, "Sir, this is a Wendy's" when I asked about GME stonks.

Got the ordering screens and they call out your name when it’s ready. First time being here so I wouldn’t know if it was like this before. But hey, cool stuff. That’s fast food and good service.

I frequent this Wendy's often, and I've never had any issue until today. I ordered two identical burgers, and was asked if I wanted fries. I ordered two medium fries, and then was asked if I wanted anything else. I ordered two lemonades, to which I was met with a loud sigh and a hefty dose of attitude saying "You should have ordered the combo because now I have to redo everything. " I apologized and said sorry. She didn't mute her mic and was huffing and puffing with disdain. She then asked angrily if I wanted anything else, then told me "Ugh. Pull up. " I told her "You know what never mind, I don't need the attitude. " and left.

I will NEVER go back to this Wendy's - which is unfortunate because usually they're pretty nice. I'm sorry to the workers that wasted their time prepping food because their coworker has a stick up their a** and doesn't realize they work in a customer service position.