3D Auto Body & Collision Centers - Conshohocken

My car was involved in a hit and run. 3-D Collision did an excellent job. My car looked brand new when I arrived. I had great communication throughout the process about my car. You're in good hands with 3-D Collision. I would definitely recommend these guys!

I recently used 3D autobody for repairs after an accident, and while the quality of their work was exceptional, the delivery of the service was delayed beyond the initially estimated time. However, the team at 3D autobody was incredibly communicative throughout the process, updating me regularly about the progress and any unforeseen delays.

Despite the delay, their commitment to ensuring the repairs were done meticulously and with utmost care was evident. The final result was impeccable, reflecting their dedication to quality workmanship. While the delay was inconvenient, their professionalism, attention to detail, and the exceptional quality of the repair work certainly outweighed the inconvenience of the late delivery.

I would still highly recommend 3D autobody for their expertise and commitment to delivering top-notch results, although future customers might benefit from more accurate time estimates for completion. "

Excellent experience. Easy to make a timely appointment. Personnel were personable and accommodating. And communication was top-notch re status of repairs. Completely satisfied with finished product.

I had a very good experience with 3D. It took a while to get an appointment for my car but that's because it's a Tesla - but once I got my car in for the appointment, I was proactively kept informed about the progress of the repairs, and the quality of the work was excellent.

Excellent customer service, communication, and quality of repair. All members of this team are highly professional as well as well-trained.

Unfortunately the communication is very poor. Shop also did not return old parts as requested. They claimed there was a core charge on new parts which I confirmed with several other Tesla shops there was not. I was unable to pay the core charge and keep the wheels because I wasn't told or asked even though I requested the wheels in writing prior to the repair beginning.

I was completely satisfied with every step of the process and with the final beautiful finished car!

My experience with this body shop was absolutely a nightmare. The staff, particularly the lady at the front desk and the estimator, demonstrated a significant lack of care for customers and communication skills. I felt like my concerns were a bother to them, rather than legitimate questions from a concerned customer. When seeking an approximate timeframe for my car’s repair in normal situation, the response I got was rude and indifferent, with the receptionist continually repeating, “I can’t give you that information, ” which felt robotic and dismissive.

In addition, my inquiry about the possibility of replacing an aftermarket part with an OEM part, and the rough associated costs, was met with a similar evasive attitude. I wasn’t asking for exact figures, but merely an order-of-magnitude, which they were unwilling to provide. The estimator insisted that my car needed to be disassembled before giving me any pricing information. This was unsettling, as I had already found the cost of that simple OEM part online and just needed their confirmation. It felt like they were trying to trap people into a commitment without providing any necessary details and take people hostage later charging a higher than normal cost.

I chose not to proceed with them because it seemed they couldn’t care less for customers. All my concerns were immediately addressed when I visited another local body shop, highlighting the stark contrast in service. I’d advise others to think twice before trusting their vehicle with a team that has no transparency at all and don’t even know what customer service is.

Contacted the shop to get an estimate for my vehicle. I was told that they were not excepting any self payments and I had to go through my insurance company. I found this to be a bit alarming as I have paid cash for repairs at other shops in the pass. The representative told me the reason 3D was not accepting self-pay was due to additional damage being discovered, once the repair started. I don’t understand how they could make a determination without even estimating the damage to my vehicle.

Unfortunately I've had 3 vehicles at 3D (one twice) and they have been nothing but amazing. My "unfortunately" is for the accidents and NOT for the service/people!

I had a great experience with 3D. The repairs to my Tesla were well done and the communication was timely. I would use this shop again.

Friendly team. Very informative, handled my Jeep with care, did what they could to get me back in my vehicle in a timely fashion

Excellent Collision Shop, Great Customer Service, Professional and went above the nine dots.

A+ service from start to finish. Staff are helpful, car was repaired quickly and satisfactorily. Rental car was available on site and was able to drop off at the shop when our car was ready. I would highly recommend them.

Just got my car back today from 3-D in Conshohocken. They kept me informed the whole way through. The front staff is amazing, so welcoming and helpful. It was great to have a shop that worked with my insurance company (State Farm), was Tesla certified, and had a rental counter right there! Talk about one stop shop. In a perfect world I will never see them again, but if some dumb head hits me again, I'll be back! Thanks 3-D team!

On top of everything. Worked with insurance without fuss. Kept me informed on timeline and was able to answer questions very quickly. Excellent job

Clean, organized and professional. Good vibe. Everyone seems willing to jump in and help. Good people

Honestly, fantastic work 3D collision! Great communication and empathetic. Shout out to Greg, Diane and Sam for taking care of me.

Love the work 3D auto body collision Center has done. They stand by their word and work.

Before and after pictures

This shop is top notch. Loved the communication, both text and phone to keep me updated with progress. Finished job was beautiful!