A. Crivelli Buick GMC, INC., Oil City PA

Receptionist was incredibly rude to my mother. She was being very quiet, and snapping at my mother every time she asked for clarification. Acted like my mother not taking the first appointment she offered was the worst thing that ever happened to her

Rob Beach is the man! So is Trey! Smooth sailing with these guys in getting my new Canyon Denali!

Extremely pleased with the Collision Center! These guys & gals go out of their way to make sure customers are taken care of. Very informative, personable, and compassionate.

All they wanted to do was push a vehicle on us then pretty much wash their hands of it after the sale.

The worst dealership I’ve ever been around. Had an oil and fluids changed this afternoon 7/6/2023. Today I received a rebate for oil change/ filters, tire rotate for $49.95. This rebate came from this came from the crivelli dealership. I showed the rebate to the service man when you first come in. He stated he had no idea about this rebate and took my keys. While sitting there I observed my truck was sitting out side the window by where I was seating. 15mins later the service guy yelled (hey your done) It wasn’t like he didn’t have my name from on the bill in front of him. I just thought it was rude!
Went to desk where service guy announced that he was no way giving this rebate. I told him that your dealership sent it to me. He want to argue about it. Very unprofessional and rude person! Not really sure why you would the dealership would need him on the payroll!
I didn’t receive the rebate that was sent to from Crivelli’s GMC. The cost of my oil change ended up $154.06

THIS REVIEW IS ABOUT THE COLLISON CENTER WHICH IS SEPERATE FROM THE DEALERSHIP AND DOESNT HAVE ITS OWN REVIEW PAGE!
Took car in for estimate (deer accident). Estimate took over a day to get. When my elderly father went to pick it up for me (I work 10 hour days) and at first lied to him saying it was illegal for the car to be driven. My father is a former mechanic and knew that she was lieing. Then she tried to get him to sign the papers to start the work (he wasn't authorized to do that) or she wouldn't release the car.
I will not ever step into that shop again for such dishonesty.

I got my car fixed here and they did do a good job but didn't fix my problem. At first the guy was a little rude but after 3 hours he was nice and friendly. In response to you, yes I was there for an inspection. I got plenty of proof

This is not the dealerships fault its GM'S fault. I bought a new vehicle in May with the expectation that the chips would be no longer then 5 month wait. I have yet to get the park assist and the heated steering wheel chip. This is insane when new vehicles are already equipped with the modules.
Gm wants to tell us the consumers that they are not available yet the new vehicles have them? Where does this make since?
After this experience with GM I'm not sure ill purchase another GM vehicle. This is poor customer relations on GM'S part. A 50k vehicle bought in May and still waiting on the chip? Not good business