AAA Tire & Auto Service - King of Prussia

My appt was canceled for fingerprints on arrival. I took the day off from work and drove 30 miles to get to this appt. Assistant manger unapologetic, unhelpful and and rude. Will follow up with regional manger to address this issue.

The staff at AAA KOP are top notch. They were kind and attentive. They are a little out of the way for me but worth the drive as they are worth it. Tom was amazing. Thank you

Went there for a. International Driver's Permit. It was a pleasantly quick process as there was no wait.
I have walked past this place many times as I never had a need to enter. I was surprised that it is quite spacious and neater than I expected

The staff was friendly and to the point. Perfect.

Terrence R.did my fingerprinting this weekend and he was wonderful! Staff were very friendly and helpful. It was a great experience!

I called this location and asked some questions related to their travel services. The employee I spoke to on the phone was very helpful and encouraged me to come in without making an appointment. I went in an hour later. The woman at the front desk was very kind and she took down my information. She led me to table to wait until it was my turn. An hour and a half passed and not a single employee came up to me, asked me why I wasn’t assisted yet, or offered to even answer any short questions. There were no employees at the front desk so I left with having anyone help me. Felt like a waste of time and a lesson in really bad customer service. I can’t recommend this location for travel services.

I recently bought a car and became a AAA member. This AAA location was clean, quick, and professional, helping me with a new car registration. They took care of my paperwork quickly, and I was able to quickly schedule an inspection with their service staff. The parking here is very limited so I suggest you park elsewhere unless you absolutely have to.

Went here to get fingerprinted with Identogo. Was super easy and quick. Terrance took my fingerprints and he was very kind and polite, way nicer than my experience at the East Norriton location.

This location is clean, comfortable, and has a good variety of products and maps. I was able to accomplish multiple things- fingerprinting for my job and passport photos for vacation. My only hesitation to give a 5 star rating is that there was a general "unwelcoming" or "indifferent" and bordering on rude feeling from many of the employees. No smiles, no warmth offered from the 3 men that I was passed around to.

However, the woman who assisted me with fingerprinting was very kind and friendly.

After being treated poorly at Pep Boys I went across the street to AAA for a vehicle inspection. Gabe was extremely professional and helpful throughout the process!

The team here is the best. I recently went here to get my car registration transferred over and also to get my car inspected. Everyone was so pleasant and helpful on both occasions. They make something that I would say is often an unpleasant experience so pleasant and smooth. I would highly recommend going here for any of your automotive needs. Thanks team I will be recommending your location to all my fryand family

Took my car to AAA Auto repair in King of Prussia today, made appointment w ease yesterday. What GREAT service! Pleasant and helpful staff, need breaks routers, was surprised received a text with pictures of what was in necessary repair, and price ahead of time. Car sounds great! Price even better! A+

They get the job done sometimes, but the bedside manner of some of the guys at the front desk for the Service Center is non existent.

Tried to oversell some of their services. Bad coolant etc. Honda coolant normally not done for 100000 miles.

Took my car car to auto shop after much deliberation. I was not sure what to expect but was very pleasantly surprised. Provided great and honest service. Gabe explained everything very well and gave an honest recommendation. Did not try to sell me parts or service as is common practice across most of auto shops. Since my car is relatively new, even suggested that parts may still be covered under manufacturer warranty and I should try that route first.
Def.found a trustworthy place and partner for my car Maintenance and repairs.

Super friendly and helpful technicians and staff. Made an appointment but missed the confirmation email so I missed the appointment I had requested. They got me in there (with flexibility for my schedule) a few days later. Sat in the waiting area and got some work done while I waited. All in, took about 25-30 min for them to change my oil and filter and take a look at a potential brake issue.

I needed to get fingerprinting done through IdentoGO. I was dreading my appointment because of previous poor experiences at other locations. This was a farther drive and during rush hour. I was blown away at how incredibly kind and welcoming Nancy and the staff were. I’m certainly going to send my coworkers to this location. Thank you, AAA!