Aaron's, Honesdale PA

Erica was so helpful & pleasant! She is a great asset to your company!

I bought a refrigerator from Aaron’s in Honesdale Pennsylvania, for about $2,500 and chose the 1 year plan. They let me do bi-weekly payments so I could make 2 smaller payments a month of $125 instead of $250, and anytime I needed a few extra days sometimes even a week, they did it no problem. They even returned half my monthly payment $250 once and let me pay it the next month so I had it to use for my Sons birthday party. As long as you’re honest and communicate with them, they are great and willing to do whatever they can to help you and make sure you pay off your purchase and avoid any unnecessary fees. As long as you are communicating with them, there is no reason you should have any issues, at least if you’re using the Honesdale location. I can’t speak for any other location but I assume they all have the same training and policies. They aren’t one of those places that try to find any and all reasons to charge you extra fees. They try to help you avoid that. I would say anyone that has an issue with using Aaron’s either accepted something they knew they couldn’t afford or they were not honest with them or didn’t even bother to communicate at all. They did more to help me complete my purchase than I can even write here, but I always stayed in Contact with them, to the point they knew me by name. Especially if it was 6 months or so later with no missed or late payments, and you then asked them for an extra week or whatever else, I’m sure they would help you out. If you don’t call and tell them though or ask for help after the fact, then that’s your own fault. Although like I said, they did even help me once after the money was already taken out of my account and returned it to my account, agreeing that I would pay that along with my next months payment. Really great service, more than I expected from a rent to own place, considering most others try to do whatever they can to make you default and repossess the purchase. My only suggestion other than communication, is to pay it off as soon as possible. I chose the 1 year plan and they only made about $300-$400 off interest, as opposed to the 2 year plan where they made more like $1,200-$1,500 off interest. But the monthly payments for 2 years was only about $150/month compared to $250/month for 1 year. It’s whatever fits your situation better.

P. S. My only complaint is that I was told after I paid it off I could request for corporate to report the loan paid in full with no missed payments. I’m trying to get a loan for a house and they report would make a huge difference on my report, giving me a better chance of approval with more options and lower interest. They said it takes about a month. That was 2 months ago. But that is not because the people from Honesdale lied. I feel it’s just the people from corporate don’t care for the customers the same as the employees from my location. That’s the only bad thing I have to say. That one little request, that I’m sure isn’t hard for them to do, would make all the difference in my report that I need. My bank said I need my score to go up 25+ points. That may be enough alone to make that happen. Maybe someone will read this and make that happen for me?

Awesome place very friendly and kind people who work there and also very helpful if you don't know what you are looking for they will help you any way they can and very reasonable prices too.

Very friendly staff excellent customer service! Will send y family and friends down!

Worst company a going paid off my recliner they said they would mail me a paid in full paper took a month in a half I live an hour away. Now I paid off a sectional 6 months early they promised to mail me the paper well 3 weeks later still don’t have it. Bout to seek legal council an go after these scum bags.

They get your contact wrong they don’t listen. They overdraft my account bc of it.