Abbolone & Scullin Realty, Philadelphia PA

We lived in a property managed by Abbollone & Scullin Realty for two years and were extremely pleased with their customer service, attentiveness and follow through. Our washer broke the night before our wedding weekend and Iulia had sent someone out within hours to fix it. We were extremely grateful for how seriously she always took our requests and always commented on how lucky we were to have lived in a rental property with such excellent, robust maintenance services. Highly recommend!

Our landlord used abbolone as their management company for our house and we couldn’t have been happier. They always sent someone to fix whatever the issue was right away! Everyone was super easy and great to work with! Additionally, even after we left that lease we had an issue with our house so I called the emergency line for the company to get a referral and I was called back one hour later with information that saved us the next day (our AC broke and they provided HVAC contacts)! Highly recommend!

We were with them for 3 years and they were always very friendly and responsive to our inquiries. Would recommend.

I had an absolutely wonderful experience with A&S! My previous landlord used A&S for all maintenance requests and I couldn't be more pleased with the service they provided during my tenancy. We had our fair share of requests and Iulia always responded extremely quickly and had someone sent out very quickly.

As young women we also very much appreciated that Iulia always communicated who would be arriving and when, so that we did not have any surprise visits we were uncomfortable with.

All of the maintenance workers were always extremely friendly and helpful and fixed any issues without problems. Very thankful to have had such a great maintenance team.

I lived in a property managed by A&S for 2 years. We always had quick responses from our manager. Anything we needed fixed, it was done within 24 hours. Place was spotless when we moved in, not to mention the option they give you to keep any furniture during your lease that you liked. I cannot stress enough how great the communication was. Would 100% rent from them again. Thanks!

Mark tried to charge moved out tenant for cleaning and weed removal a month after move, prior to notifying tenant who had already left the home broom swept and clean. In addition tried to charge them for damage that had existed prior t this tenant taking possession. They are crooks and should not be in business,

Amazing service! And great human beings. I had a great experience dealing with this company - I cannot find words to say how impressive they are. Iulia was the one I have communicated with the most - she is absolutely the best! Knowledgeable, communicative and wicked smart. It was a pleasure dealing with her and her team at A&S. I'm relocating for work on the west coast. If and when I come back to Philly, I will most definitely rent from them again.

Had a great experience with Abbolone & Scullin Realty, LLC. Very responsive, very reliable, would recommend to anyone looking to rent in Philadelphia.

In short, I was frequently harassed by the management of A & S Realty to the point in which I had to enlist my friend, who is an attorney, to communicate with them. I was left 3, not one, voicemails from Mark Gamba of A & S harassing me. Also, a maintenance crew entered the apt.w/o giving me any notice as I was exiting the shower.

Story: They had notified me that the property I rented was put on the market for sale. They viewed the property after giving me notice. Then I was routinely asked then harassed that I was obligated to clean the space better to increase the chances that it would sell. The space was sufficiently clean & tidy. Additionally, I, as a tenant, had no legal obligation to "stage" the space so it would sell. As a renter, why would I care if it sold or not, & it's not my job to sell it. In addition to being left 3 voicemails I was home one day & just got out of the shower & heard keys unlocking my door. A crew of 2 were sent over, without giving the tenant (me) any notice that they were coming over to clean the space. I politely told them to leave and A & S could contact me. A & S had broken the agreements in my lease of "the right to a peaceful existence in the property" & in the stipulation that 24 hours notice or more must be given before anyone else enters the property. Finally, I enlisted my attorney friend to deal with them. They stopped harassing me, but not everyone has an attorney friend that will do work for free.

Also, upon moving in there were weights & old furniture which I had to remove myself. After moving out and leaving the space better than I found I still only received roughly 70% of my security deposit back.

Rent, Buy, or work with this Realty co.at your own risk.

I lived at a A&S managed property for a year. By far the most positive experience I had with a rental company in the city. I worked directly with Iulia who was always fast to respond to our emails and made the living experience very easy. I would highly recommend using this service to find a rental property. Iulia and the staff were amazing to work with!

Abbolone & Scullin helped make my move to a new city very smooth. They were extremely responsive over email, and the landlord usually came out within a day or two for any help we needed inside the house. Paying rent was really easy. They were also very helpful when we needed to get a sublet. I highly recommend renting through them:)

My partner and I were tenants for around 3.5 years. We had a great experience with A&S as property managers. They were always quick to send out people for any issues we were having. A&S also was great at communicating anything that we needed to know, be it service appointments or updates to their policies. We would definitely recommend them to anyone looking for a rental in Philadelphia.

I had a great experience renting from Abbolone and Scullin. They were always kind, professional, and helpful. At times, the owners went above and beyond the call of duty (including getting me a spare key at 10: 00pm one night). They were a pleasure to work with, and by far the best experience I've had with a landlord/property manager. Highly recommend.

My roommates and I had an incredibly positive experience renting through Abbolone and Scullin. They were super fast to respond to our requests, and were always kind in their correspondences with us. We were with them for 3 years, and have only great things to say!

I was a tenant at a A&S managed property for about a year. They were an awesome group to work with. Most of our interactions were with Iulia and she was fantastic. Always responded to us within an hour of our email and was able to provide us with quick and effective solutions.

Thank you to Iulia and the team for all their hard work, I highly recommend this group!

Very unprofessional company. They acted like they were neighbors doing me a favor rather than a professional management company managing numerous rental properties. I lived there for five months and finally sold the rental contract to someone else as it wasn’t worth dealing with this company. A few of the issues included:

1. Mark and Iulia sent contractors over without letting me know what they’d be doing, how long they’d be there, and what they needed access to. I had to find another place to work at the very last minute (during covid when everything was closed) as they were there all day doing major work on the deck. When I returned home I discovered they had caused nearly $100 in damage to my personal property, which Mark refused to reimburse me for and even tried to blame me for not clearing the deck before they came, even though none of that was communicated to me ahead of time. For this reason alone I would not recommend them to others—I have never seen a property management company refuse to pay for damages caused by contractors.

2. They left furniture from the previous tenant and landlord in my apartment for weeks before finally removing it, making it extremely difficult to move in. None of this extra furniture was listed in the contract, and they did not let me know it would be in the apartment before I moved in. Had to work around a huge entertainment center in the middle of the teeny living room for several weeks until they removed it although I alerted them immediately.

3. Gave me an emergency contact number but then got upset when I used it after hours to report on a gas leak and told me it was only for daytime hours.

4. Very unprofessional in their communications. They would send me long (several paragraph) emails berating me for standard tenant behavior, like when I requested they tell me ahead of time if contractors are coming over or when I asked for reimbursement for the damage the contractors caused. Iulia even called me “belligerent” in an email after I sent her some of my complaints about their unprofessional behavior.

All this might be standard behavior for property managers in Philadelphia, but I certainly would not recommend them or rent from them ever again. I thought the negative reviews were exaggerating, especially since Iulia and Mark seemed so nice at first, but I would have saved a lot of time and frustration if someone had let me know ahead of time that it would be this bad.

Iulia was very friendly and honest during the entire process. When we had to move before the end of the lease A&S helped us find new tenants to take over the lease so we didn’t have to pay extra rent. It was a great experience.

I rented a property managed by Abbolone & Scullin for 2.5 years, and overall I had a positive experience with the agency and the apartment. In my dealings with them, I found that the A&S staff were straightforward and willing to work with me when I had issues or concerns. Common areas were regularly cleaned in my building and the contractors used for maintenance were most often efficient and very helpful. In every case I can think of, I received advance notice whenever someone else needed to access my apartment.

Here's an example that shows their willingness to work with tenants: my original lease was coming to an end in May 2020, and after Covid lockdowns I expected it was going to be a major challenge to move at that time. I proposed the idea of a lease extension for a few months, we agreed it would be beneficial for both parties, and we quickly formalized on a short-term extension. Their willingness to negotiate terms in extraordinary circumstances made my eventual move-out much less stressful.

Given that I lived in the property over multiple years, I had the chance to develop a good rapport with Mark and Iulia in particular. The fact that it's a smaller agency means you can develop relationships with their team if you're willing, and I appreciated the direct lines of communication with staff members. One suggestion I have for improvement is that the after-hours / emergency support availability and process could be made more clear.

Upon move-out, I made a best effort to get the apartment back to move-in condition, and I received my whole security deposit back; no petty deductions or haggling over minor things like scuffs and regular wear. I would most certainly consider working with A&S again!

Lulia and her team are truly the best! I rented my first apartment in Philly from them and it was such a pleasure being their tenant. They were always quick and happy to help whenever I needed anything. Everything was handled in a timely and professional manner. The building was clean and newly renovated. I highly recommend Abbolone & Scullin Realty.

I've been a tenant of a property managed by Abbolone and Scullin for 3 (going on 4) years now. I am extremely pleased with the service I have received. Any e-mail I've sent received a prompt reply and any problem with the apartment was fixed as quickly as possible. Mark, Iulia and the rest of the office staff are professional, kind and knowledgeable about the properties they manage. My apartment has had a few problems, which is to be expected in an apartment built in the mid-1800s, but they have done their best to resolve those issues in a timely manner - even if I am not personally occupying the apartment but rather a subletter. Would recommend!