ACE Cash Express, Pittsburgh PA

Julia was so helpful, friendly and sweet! I will be returning in hopes that I get the opportunity to be helped by her again:)

Cashier's are always friendly and curtious. Always try their best to help you. Even if you are a problem.

The Absolute Best experience ever at. Latoya was the most knowledgeable and professional associate I have ever met. She is the epitome of how all of your associates should be trained in their position. She should be training associates or be used as an example during training to show all agents how to interact with customers while training a co-worker and still being professional with Exemplary Customer Service Interaction.

From the Best experience in customer service to the worst. My latest visit was HORRENDOUS, the cashier Laura is so disrespectful and rude I will not do business at this location with her ever again. Trust that had she been there before I would NEVER return!

LaToya was the person who assisted me and she was so welcoming and professional. I only ever like coming to this location, because the employees are always pleasant during 3ach transaction.

Jasmine who waited on us was very nice and was able to help us with what we needed quickly and conveniently.

Latoya on the southside is the best. She called and verified the check for me and got me on my way fast. Very professional. Just a wonderful human being. Definitely recommend.

Every banker that handles my transactions is fast, courteous, friendly, and accurate. So friendly they make you want to come in to do business

LaToya is the best ever she always goes above an beyond for me. I only come to ace because of her five stars all the time.

The lady working Latoya had an attitude because I came into the store 10 mins before they closed like your open until 7pm don’t have an attitude with me than said I don’t know why everybody taking all they money off they card like what? I can take all my money off my card if I want to that’s none of your business lady! Won’t be returning to this location lady at desk is ghetto and Unprofessional felt uncomfortable talking to her unfortunately this was the only location open late first and last time should tech your employees to mind there business when it comes to somebody else’s money!

Latoya provided the best service possible and was really respectful i will be coming back when needed

LATASHA IS SOO HELPFUL OMG SHE ANSWRED ALL MY QUESTIONS AND LOOKED INTO MY ACCOUNT. SHE UPDATED EVERYTHING FOR ME! I WAS STRESSING CAUSE I DIDNT KNOW WHERE MY STIMULUS WAS BEING DEPOSITED. IM SOO HAPPY SHE MADE MY DAY A+

Latoya was outstanding and very helpful, great personality and really was able to handle herself in assisting me

Mann I love going to this ace bank on the south side they got this beautiful &wonderful lady latya sorry if im spell it wrong queen. But she a sweet heart & ball of Joy will put a smile on your face in the first 3 sec with her charm n energy she absolutely made my day with just the small talks n jester & complments also polite & professional & wont steer you wrong only good thing n words for the lady latya & ace flare on the south side. Got me right all love

Terrible customer service. Rude employees that don't care about their customers. AVOID AT ALL COSTS!

I just left Ace Cash Express on the Southside and I just want to say that Latoya was so kind. She was smiling and super friendly. She welcomed me and thanked me. Good customer service is very rare these days and it has gotten worse since Covid-19. It was refreshing like a breath of fresh air. Thanks Latoya and this will be my new location now.
Have a great day
Leah

LaToya Moore amazing customer service, she was doing an amazing job she was training a beautiful young lady and doing her job at the same time she help out a lot I would recommend this store honestly and I came all the way from Ohio and got good customer service!