Advance Auto Parts

Its been several occasions I've visited this store recently in the last few months since January 2021. On each occasion it's been nothing but unperfetional service from the top down. The old black gentleman who's appears to be the acting manager, is highly stone age ignorant. He appears and behaves as though he can't wait to be Fired. This store was top notch before this crew came into play. The Old black gentleman tried to scan my military ID into the system. ‍️

One of the worst jobs to ever work for. The managers have no respect to hard workers. Especially Mike Carr the so called big manager, totally unfit to understand the needs of a workers living wage. The modern day slavery job.

My first time there and a great employee showed me exactly what I needed because all of my power steering fluid leaked out. Thank you so much for your help

Went in for wipers. Team was very helpful and put my wipers on for me. Will definitely go back if I need anything else.

Got a new die-hard battery. Snow just started falling and a girl came out and installed. Sadly I didn't have cash and really wanted to leave a tip at least buy her lunch. I feel bad, I held a umbrella over as she went to work, I even told her she reminded me of one of my daughters. Great job.

Located at 6301 Frankford Avenue, Philadelphia PA (Mayfair). What a wonderful store and what wonderful people to help you. If there were more stars, I would give them 10! I’ve been here before and each time is as good as the first. Today Tyrone assisted me. What a wonderful experience! He was kind, patient, knowledgeable.just a great person. His two coworkers, Vinnie and Cal, are also helpful and nice.
Tyrone is a person that everyone should meet in their life. He’s informative and such a pleasure to talk with. He went above and beyond to make me feel safe and as if I were at his home. I would recommend going to this location. It’s worth going there. No hard sell! Just honesty. Doesn’t get better than that!

How about I went to three places three locations and they couldn't take care of me they have me running around like a chicken with her head cut off

I gave it 3 stars only because they change personnel so often I don't get to know anyone but service is good

Store is pretty good, usually have a lot of great items if you’re already there, but if you’re not sure, Id advise calling ; DON’T ORDER STUFF ONLINE FOR IN STORE PICKUP, Site said the items were in stock, then I called and the said they don’t have them.

If they don't have it they will show you the right direction they will recommend someone else there a great place for parts

This Advanced Auto store has good customer service however they have very few items that you may need

I went in to charge my car battery and I got the help that I need it. And they also give me a bit of information about the battery and why was doing what it was doing. Overall I got great help.

Didn't have the part I wanted even though it said they did online. Ended up driving up the street to pick up what I needed.

Awesome staff brandon is awesome dude very helpfull full of advice and knows what u need when u ask him always ask for him then you got shell and tiff those two girls know there auto parts

The staff here is awesome! I went with my cranky friend and his lemon to return something (and bro even lost his reciept *facepalm*) and they were so nice and funny and helpful and pleasant that my friend fixed his face. I really appreciate you!

The people are not professional. We always have to bring back new parts because they don't order the write parts. More training is needed. And a back up plan is needed also for when to many people call out.

Helpful staff any questions or issues are handled professionally. Parts are of good quality and at a reasonable price.