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Alliance Garage Doors Inc, Hanover PA

Address 411 Baltimore St, Hanover, PA, United States
Phone +1 717-633-3667
Hours
Monday8:00am-5:00pm
Tuesday8:00am-5:00pm
Wednesday8:00am-5:00pm
Thursday8:00am-5:00pm
Friday8:00am-5:00pm
Website www.alliancedoors.com
Categories Garage Door Supplier
Rating 4.8 18 reviews
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Alliance Garage Doors Inc reviews

18
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user
May 12, 2023 1:52 am

Great company! Had a major issue and was unable to get my car out of the garage due to a broken garage door spring. They were at my house within 30 minutes. Professional and friendly. Highly recommend this company.

Ryan
April 12, 2023 11:50 am

Everyone was great from the office to the installers. Very professional and clean work. I would definitely recommend!

Thanks guys

One
March 18, 2023 9:41 am

Great One Day service. The staff on phone and tech was very friendly and fast with service. Thanks You

Keith
March 02, 2023 6:55 am

Great service! Called on Thursday to have a torsion spring replaced and they were able to schedule an appointment Friday morning. The technician was finished in 30 minutes!

user
January 02, 2023 8:01 am

Zach came out to repair our garage door at one of our Franklin townhomes he was very knowledgeable and did a great job!

Vicki
November 27, 2022 11:29 pm

We had an emergency with our garage door & Alliance was willing to help us out @ the last minute. What a wonderful & very helpful group of people. Mike was very prompt, pleasant & very experienced.
Thank you

Shawn
September 13, 2022 4:57 am

Friendly, Professional and Excellent work. My garage door was installed very professionally. Very happy with Alliance, my new go to for garage doors and repairs. Thank you!

Brad
July 05, 2022 4:09 pm

I am more than pleased with Alliance Garage Doors. Every time I have needed service Alliance has been very quick to respond. Everyone I have dealt with has been very knowledgeable and friendly. Great service.

Wes
May 18, 2022 3:48 am

Alliance came out to fix a broken spring on my garage door, they were very prompt and courteous from the office personnel down to the technician. I would highly recommend them for all your garage door needs! Price was reasonable and service was excellent!

Brian
May 12, 2022 8:11 am

Called in the morning for a snapped tension coil and they had a service team out to repair before noon. Fantastic service!

Charles
February 17, 2022 11:57 pm

After another company quoted me a ridiculous price of $981 to replace a broken spring, I submitted a request to Alliance for a quote online on Sunday evening. Rachel called first thing Monday morning and quoted me what I thought was a fair price. Due to a busy schedule, they couldn't do the repairs that day. Bright and early Tuesday morning Dave and Mike showed up. They both were personable, professional, and honest. They explained the options to me with no attempt to upsell or pressure me. Work was done promptly and professionally at the price I had been quoted by Rachel. I will use them again if I need garage door work and I would recommend them to anyone.

Mike
February 16, 2022 3:49 am

Hired alliance to replace a torsion bar spring which fractured and the door was no longer able to open. Their price was competitive. They originally installed the garage door and it worked fine for three and a half years. They sent technician Zach. He did a really fine job, explaining the work to me as he went along. He also took the time to adjust the door to make sure the tension was correct as well as lubricated all of the moving parts on the door. I asked him also to look at my third car garage door, which he inspected and check the tension as well as lubricated the whole door for no additional cost. I don't give out many five-star ratings but because of technician Zach, alliance is getting one today from me. I also appreciated the help of Rachel in the office who was efficient, courteous and was able to have Zack their technician to my house that very same afternoon. Good people up there at Hanover Pennsylvania, alliance doors. Same day response and went above and beyond to make sure the doors were properly working. Zach also informed me that they have two types of torsion springs, regular and high cycles to failure. The regular springs only give 10,000 cycles to failure. Next time I will be asking about the better quality springs, which are most likely made of a Superior Steel to yield a longer life. So if you are looking to replace your torsion springs, my advice is to get the higher quality ones which will last a longer period of time and have a much higher number of cycles to failure. Thank you Zack and Rachel, nice work!

Shapel
December 11, 2021 2:03 pm

They are unscrupulous with their business practices. They charged me $150 to come out to do the consultation. The garage door did not close after they did the work. They charged me another $50 to come back out. Use any other company. I will NEVER use this company again.

Jerry
November 07, 2021 10:38 am

Friendly and fast service from the representative on the phone to the technicians that came to our house.

Gail
October 20, 2021 9:52 pm

Rachel was very knowledgeable - superior customer service, same day response time and price quote over the phone was spot on. Mitchell, who completed repair, was professional, fast, courteous, and answered all my questions with patience. Highly recommend this company!

William
October 15, 2021 1:06 am

We could not be more satisfied with Alliance. The gentleman that installed it was very professional, knowledgeable, polite, and more than represented your company well. We will proudly recommend Alliance to friends and family. THANK YOU

Andrey
October 13, 2021 8:16 pm

I needed to replace the torsion springs and balance the door. It had not been two hours since I placed the online request with Alliance when I had it done by two amazing professional mechanics. The price was fair, minding the promptness of their response to my call. I was told the price for the work upfront, and there were no inflating tricks in the final bill. I won't look for any other contractor for my garage door needs. I recommend. Thank you, Alliance Garage doors team, very well done.

Mike
October 03, 2021 6:07 am

I called Alliance for a broken garage door spring. They responded quickly, got me on the schedule for the same day, and completed the repairs quickly. Everyone involved was kind and had excellent customer service. I would use them again in a heartbeat.

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