Arby's, Reading PA

Just typical Arby's food quality. The fried food was warm and was done quickly. Staff was friendly. However the entire floor was sticky. From door to door and including at the counter. Not something I enjoy at a place that I am trying to eat at.

Very busy, I always go through drive thru it's more convenient but I had a little trouble with one employee but it was resolved quickly and in a fast pace manner

I have been hesitant to come to arbys because my last several experiences were bad but yesterday destiny was awesome she had me laughing she was very cool made sure I had everything I needed she definitely should be training some of the other staff! Thank you destiny!

I only go to Arby's during "Lent" for their "Deluxe Fish Sandwich". It is by far, the best fish sandwich from fast food.

The staff was extremely nice and very polite! The food was perfect and honestly it came out pretty quick! It's definitely very clean inside (but unfortunately it's a little outdated but that's definitely not a problem) after we eat and were heading out the door, the gentleman that run us up had made sure to thank us once again, and told us to have a great night.so, with all that said, I most definitely rang that bell on the way out!

Always a pleasure to stop at Arby's. I especially appreciate the fact that Arby's staff take care when handling special instructions for an order. That is very important. They always do a good job!

Went tonight got a regular roast beef. My wife got 2 roast beef sliders. More roast beef on one of the sliders than in the regular roast beef sandwich. It didn't matter, the roast beef on all 3 sandwiches was so dried out it looked like beef jerky. We didn't eat it as we weren't sure how long the roast beef was sitting out. Experience was so bad a 30 year customer was lost. Shame, it was our go to fast food location.

I had the brisket sandwich one day the cheddar on beef another day and their French fries their food is good but the place that we ate at on 5th Street was kind of dingy which made it look dirty the people behind the counter are great but it just was not lit well. I would have felt better taking everything I eat their, home. The place needs a little work. The bathrooms look clean but still poor lighting which makes it look a little bit grungy, I'm sure a lot of the upkeep has been let go due to covid-19. I had a response back from the owner. He told me that he would look into what I have said and take care of it and make the place look great again kudos to the owner and to Arby's I've always enjoyed eating there.

Food is hot n good. But service is ok but sometimes customer service is bad. Not friendly, no smiles, sometimes no thank you.

Arby's is one of the few drive-thru places in the area that you can dependably get your correct. Very friendly greeting when we came in. Employees are polite. The service staff was good at handing me my food. However, like most places, at times it is very short staffed, and slow. Last time I had gone, they were working with just three people during dinner rush, due to people calling off. They were also out of straws for the beverages. The place is super dated and seems to be dirty inside and out.

I couldn't decide whether I wanted curly fries or crinkle cut I like them both. They gave me a mixture I found that above and beyond for a fast food restaurant these days.

Arby's is one of the few drive-thru places in the area that you can dependably get your correct order from. At almost every other competing restaurant on the 5th Street highway, they will routinely either forget an item or just screw the order up completely. Arby's always gives you what you order, and never forgets items. The food is always hot and well prepared. Great value for the money.

The place is super dated so although it might be clean it doesn't always feel that way. The food is always decent though.

Stop basically for cup of coffee, but got sandwich also. First sip of coffee I got sick. Could not drink coffee. Taste like it was sitting since they opened and was cold. Quality of sandwiches is lacking in the quality of meat they are using. Very disappointed as I have been an Arby's customer for 30+ years.

Always get very good food here. Went through the drive through, got the crispy chicken & classic R.beef sandwich‐ 2 for $6. Chic.sandwich was delicious and it was huge. Saved the R.beef for later.

Other than dipping sauce for French dip sandwiches and other minor things missing on orders food is good people are friendly they really stepped up there game

Almost all the other meal choices to me were way too salty and heavy on the fake smoke flavor. Then comes the Mediterranean wrap. OMG to die for! The vegetables were fresh, the chicken was tender and the tzatziki sauce was delicious. The Flatbread tasted authentic. High 5 for taste, freshness and authenticity. The rest of the menu not so great, and a lot less healthy.

Well the fries were a little weird today. Maybe they need to change there oil. The sandwich roll was a little burnt. But besides that not to bad for dinner, once in a blue moon.

Very poor. They were out of French fries curly fries chicken apple and peach turn overs no potato cakes and thr chicken
Fingers were fried so hard you could not eat the breading the only thing my husband's beef sandwich was ateable and his orange shake was good. Also my coke float was coke with melted ice cream or milk in the coke. I WON'T BE RINGING THEIR BELL FOR ALONG TIME! And last the servers were very rude when we said oh no french fries? She said Read the list. I said we are out of everything on the list.

Tried the new brisket flat bread and crinkle fries! I am SOO happy they have regular fries now! Both were excellent! Service was excellent as well! Very friendly greeting when we came in as well as when our order was ready! Will definitely be going back!