ARC Federal Credit Union, Altoona PA

The people are very very nice I called about a loan it only took a day they called I went to see tia got the loan if I have any questions I call tia or others and they answer all my questions. Thank you very much, Bob plewa and I forgot to say tia is a very very nice person she would do everything in her power to help you thanks. Bob

My experience today with Tracy Wilkins was absolutely wonderful. She was extremely kind and very helpful and made the whole process positive and ensured any questions asked were answered.

Michele Banks was wonderful, she answered and responded to all questions right away. She is so friendly and professional. Michele went above and beyond for us. She made me feel very comfortable all my decisions.

Michele was so helpful and knowledgeable in assisting me with a personal loan for a new furnace and AC unit.

ARC made it incredibly easy to obtain the personal loan I needed and were super helpful and friendly every step of the way! Highly reccomend them to anyone!

My 14 year old son wanted to open a saving account. We went to ARC and we met with Tracy. She was very pleasant and patient with Rayder. The computer was running very slow. We had a little time to talk to Tracy. In our conversation we renamed her computer Frank, Short for Frankenstein. We laugh and had a good time. Tracy even gave us candy. My son was putting money into the bank. I told him to say hello to Frank.

I have been a member of ARC for 3+ years. My first experience with ARC I got to work with Katie Fulton. After the exceptional service I got with her, I directed all my future inquiries to her. She has kindly directed me to the right person or gladly helped me herself. She has always been a big help but my recent experience was beyond great! She knew I was in a rush and she helped beyond my expectations. I am greatful to have a local credit union to reply on and they sectainly have a great employee leading and helping thier members!

Katie at the Juniata office was exceptional when it came down to her customer service, responding back and answering any questions that I had. I usually use the 7th Avenue office for my banking needs and I can tell you that I’ve never had a bad experience there either. I’ve had other banks in the past and experiences have been less than par. If you are looking for a great bank, with great people. I’d check them out

Katie Fulton was so kind and extremely helpful! We will definitely be returning to her for our future needs.

Everyone I worked with at ARC was helpful and friendly. Thanks especially to Michele Banks for her help through the mortgage process, and for patiently answering my numerous questions!

Michele Banks at ARC is a very wonderful person to deal with there. Personable and full of enthusiasm, She made me feel right at home. The pleasure was all mine! I would recommend ARC to anyone, without a doubt.

The customer service by the ARC team and Angela Gochnour is fantastic! With my busy schedule, she helped me complete all the paperwork needed. Quick and easy. Super friendly too! ARC is #1 with Customer Service! Great job!

I have been thanking here for over a decade. The tellers are always so incredibly friendly and it's not a fake friendly either. My husband and I have worked with the loan office before as well and everybody there is always so nice. I would highly recommend this bank to anybody who likes nice friendly people rather than stick in the mud variety when it comes to banking.