AT&T Store, Carlisle PA

I would give no stars. The man who set my boyfriend and my phone up when we switched, put my installment plan (i traded my phone in) on my boyfriends phone instead of mine. My boyfriend switched carriers because we dont get service at home with att, and now im completely screwed. They took my trade in, and because the idiot switched the installments to the wrong phone, im being charged full price for the phone (700 more dollars) just to keep my service! I dont have that juts laying around. Thank you att for stealing from me.

Aida is always helpful everytime I go in for my AT&T needs. She delivers both a professional and fun approach to her customers which i really appreciate.

Special shout out to the crew of this store for helping me out with a sim card issue. The whole team was laid back and took care of it with no problems.

DALTON IS THE BEST! He literally went above and beyond to help us - we are SO happy with our service at this store, give Dalton a raise he deserves it! By far the best customer service and best experience we’ve ever had in a cell phone store. THANK YOU!

I had the most wonderful experience at the Carlisle AT&T store! Both Cody and Ishmael were absolutely incredible! They were extremely knowledgeable, and sincere and compassionate towards my needs!
Highly, highly recommendeded!
Thank you. Thank you so much!
5 stars ️️️️️
Carrie

I had a difficult problem to resolve. Cody, the Store Manager at the Carlisle store, was assisting me. Not only did he get the problem totally resolved, he was professional, efficient, knowledgeable, patient and kind. Fantastic person…polite and respectful. A great experience.

My phone waa broken and they checked on insurance and gave me ðirsctiins to get paperwork complèted

Daulton was absolutely amazing. Vast knowledge and experience and even took care of other customers while we were waiting on our phones to download. Two other employees had taken care of numerous customers while we were there. All conversations were polite. Recommend AT&T to anyone and everyone! Awesome Service as usual and knowledgeable as usual. We have been dealing with the AT&T store in Carlisle Pennsylvania for past 20 to 25 years and have always had a great experience. Keep up the great work!

I just want to say Dalton, the assistant manager, was an amazing person to work with! Personable, caring, and great customer service. He excelled our expectations for my boyfriend and I switching from Verizon. He was attentive both nights when we were having issues and had to come back the following night. We were able to carry a genuine conversation and just felt like we were friends talking while also working to get things taken care of. He made sure he was doing everything he could for us, transferred over phones correctly, and also made sure my boyfriend had the best case for his phone due to the job environment he works in. I lastly want to thank him for his time staying past store hours both nights when he did not need to in order to try and get us taken care of, which he did. We would love to work with Dalton every time we have to visit the AT&T store in Carlisle on Noble Blvd. Thank you again Dalton!