Autobodies by Lucas, Mechanicsburg PA

This place does very good work the people there are very easy to work with I would recommend this place

GREAT Auto body shop! If you want GREAT WORK and SERVICE, DON'T HESITATE! Friendly and courteous staff as well.

I took my car here to be repaired after an accident. Because of covid and supply chain issues it took three months to get an appointment to have the car fixed. This is understandable and common in the industry right now.
However after waiting all that time the shop did not have all the parts needed to repair the car. Some of the parts they know they needed and others, in spite of inspecting the car they did not know they needed. They told me they would have my car ready for me in one week and they had it for three. I had to constantly call them to get updates- no one called me to tell me my car would not be ready on time.
After getting my car back after three weeks the windshield wiper fluid did not work and a daytime running light was not installed. I had to take the car back twice to resolve these issues.
While the staff was always polite they never apologized for any of the inconveniences.
I realize this is one of only a few bad reviews for this shop, so perhaps it is an anomaly. However it is a pretty significant one.

Professional service and the car looked new and clean when finished for a second time! It was worth the wait. The detailing of car is a plus!

My car looked amazing after they were done, they did a great job fixing the hood and the paint looked great!

This entire crew is amazing. Isaac kept me informed in this time of parts issues, Will was very helpful & he has an adorable office pooch named snoopy. James came out of the shop to make certain I was properly informed of the amount of work remaining
and completed it masterfully. Thank you Juliet for fostering an awesome culture in your office. Love you all & no I am not related to any of them. John

This company is top notch. Work is impeccable! They get it done right the first time and when promised! Very professional

Service was great and prompt! They even cleaned the interior of the car. Would definitely recommend to anyone that needs body work done!

This was the second time that used the services of the Autobodies by Lucas and the main reason I didn't look for other options as far as body work is concerned was the previous experience when they repaired the body damage on my car.
Even before I filed the claim with my auto insurance I drove to Mechanicsburg and had their estimator examine the damage on my car, gave me an estimate that plainly but accurately described the damage and also the parts and the labor involved in making my car look the same before the damage was done.
I filed the claim and told my insurance agent where I'd like the work to be done and after only two days the repair work was scheduled. I drove my car to Autobodies by Lucas and after only two days everything was completed. One of the most important issues when you are trying to have repairs done on your car was the fact that the estimate is accepted by your insurance and all one is ask to pay is the deductible as per your insurance.
Obviously the quality of the work that was done was no doubt of the utmost importance and this time just as the first time when Autobodies by Lucas did repairs on my car was perfect.
Obviously not everybody needing body repair done on their car lives as close as I do to Mechanicsburg, PA and their insurance might look at the cost of repair differently that my insurance did but let me only say that when I had the repair done on my carI had two estimates one from Autobodies by Lucas and another one by another body shop and that one was at least 30% more expensive for the same quality work so my insurance would not cover the expense that would have amounted a great deal more than my out of pocket deductible.

Miodrag

Autobodies by Lucas is an outstanding business! Details are explained patiently; and, all the staff is super friendly.

These folks are top notch. Repair work was done so well you can't even tell there was any damage ever done to my vehicle. Paint work was also excellent. I had them do an extra paint job for my vehicle and the work and paint match was spot on. Highly recommend these folks.

I had a front bumper replaced on my 2010 Toyota Prius. After researching auto body places in Mechanicsburg I decided to take my car to Autobodies by Lucas. I was very pleased with my whole experience from start to finish.
They were very professional, very knowledgeable and extremely friendly! The estimate was given to me quickly and an appointment was set up. They finished my car as promised and it looks great! I am very pleased. They have a great warranty on their work and I have that in writing.
I am a veteran, and the respect I received and the discount was greatly appreciated!
Thank you so much!
I will pass on to friends and family my recommendation to use Autobodies by Lucas!

LouAnn Guilles

Guys were amazing. Van looks good as new, they even detailed the inside, which was a great surprise, I hadnt gotten to it in awhile, and it looked brand new as well. Would and have recommended them already.

I have dealt with the staff 3 times in the last 18 months. Each time everyone has been very professional and helpful. And each time the repairs are excellent. I would highly recommend Autobodies by Lucas to anyone in the Harrisburg area. They are a FIRST class organization.

THESE GUYS ARE REAL PROS. THE BODYWORK WAS IMPECCABLE AND THEIR ATTENTION TO DETAILS WAS MORE THAN EXPECTED. I HIGHLY RECOMMEND!

Very professional. The thorough cleaning of the car inside and out was a pleasant surprise. My vehicle has that new car smell again. This is the second time I have used Lucas, and I have been very pleased both times. When I had a job done without insurance, they respected my wishes and did not try to push higher-priced options.

My car had an accident (right front bumper, grill, wheel, door, and hood) at the end of Nov. After towing to their facility, they did an estimate and gave me a detail report one or two day after accident. Although it takes some time to get some backorder parts from dealer (YES, they order brand new parts from dealer!), as soon as they got the parts, they repaired my car immediately. Their repair work is on schedule and great. They send my car to dealer to do diagnostic test for final scan. Before they called me to pick up my car last Fri (1/3), they did the final quality check and clean my car. I really appreciate their work, not only great and detail repair work, but also their nice and quick-response service (including warranty). If you unfortunately need car painting or repair, I strongly recommend Lucas!

I've used this facility a few times and the work was always great. I recently got rear-ended though, and although everyone was very friendly throughout the process, the repair job left me quite inconvenienced. After having my vehicle for five days to repair the lift gate among other things, it was returned to me making a noise. I soon discovered that noise to be broken support pieces rattling inside the life gate. It appeared they only repaired the outside and did not check the interior components of the lift gate while they had it. They promptly ordered an entire new lift gate and secured me a rental so they could repair my vehicle a second time. While this was quite an inconvenience, I would have still given them 4 stars had this been the end of it. However, a few days after I got it back again, I realized the lift gate handle was attached upside down and my backup camera wouldn't work. Apparently the camera was never attached to the new liftgate and was just dangling by the electrical wires that connected it. At this point, I had been inconvenienced enough by going to their shop and securing rental vehicles and i was not dealing with it for a third time over what should have been a minor repair, so I secured the backup camera in place myself and removed and reinstalled the lift gate handle myself. I'm pleased with the actual way the work looks that they did, but it really feels like they tried to get it done in a rush by not fully checking to make sure they were doing the repairs correctly which led to me being inconvenienced several times. Not sure if I'll ever use this place again.

Thank you so much for your attention to detail I know my paint wasn't the most simple but it looks amazing. I also appreciate how well you detailed it before I picked it up! Hopefully it won't be side-swipped again but if so I will definitely bring it back!

This is the 2nd time I’ve used Autobodies by Lucas for repair work, and once again I’m completely satisfied. Excellent quality and outstanding customer service! I highly recommend them for any auto body repair work.