Baierl Cadillac Service Center, Wexford PA

We had a super experience at Baierl Chevrolet. Our salesman…Kyle…was helpful, kind and entertaining. Awesome guy to deal with! Kudos to the manager also! Recommend both the dealership and Kyle.

Every aspect of the purchasing process was well organized and proceeded with a flawless and relaxed manner. The sales manager also took the time that's necessary to explain how to work all of the high tech features, which is certainly invaluable when considering your next vehicle purchase.

Collision department-The customer service was very bad, they cared more about their own business than rectifying the issue at hand and did more damage to the truck that I took to them to be fixed rather than just fixing the truck correctly. It's been two months and we now have to jump through hoops to get this done. Didn't allow me to post without a star but I would rate this place a 0 overall

I never mind the 40 minute drive. The staff is friendly
and prompt. I will be buying from them again.

My wife brought in her 2014 ATS to get the yearly state inspection done. The service dept told her it would be close to $300 to replace the right front headlight BULB (halogen, not LED or Xenon). After buying a $30 replacement bulb and watching a 7 minute youtube video, it took me less than 30 minutes to do it myself. She was also told at the last inspection (over a year ago) that the radiator was leaking and would cost hundreds of dollars to repair. I did a leak test and did not find any leak, and its been running fine for the past year. This service department will try to rip you off, buyer beware!

The work on my cadillac was completed in the time I was told, people here are friendly and helpful. I found Leann to be efficient and professional

BAIERL CADILLAC is THE place to buy your next CADDILLAC! I felt respected, I felt like they listened to my needs, I was satisfied with the trade in process, they worked to get me the best financing they could. The showroom was spotless, the salesman and sales manager were very polite and professional. I would recommend them to anyone in need of a vehicle. Furthermore I like the looks and simplicity of the servicecenter and I look forward to the service. Baierl is truly a 1 stop shop for all automotive needs. T. D. D.

The woman working the Service Desk was extremely friendly, knowledgeable and could process information in the computer extremely quickly. She called with an update and was able to answer all my questions.

Very nice person and good at her job.

I purchased my ATS at another Cadillac dealer, but took it to Baierl for routine service due to their proximity to my office. And I'll be back - because their staff made the visit so pleasant. Kudos to Regina and Leanne in the Service Dept (and the gentleman who shuttled me to my office while they serviced my car). I'm sure that they were busy, but they didn't show it; instead they took their time to answer my questions, and made me feel like I was their favorite customer.

Could not be happier with the process of leasing a new Cadillac with Baierl. Everyone from the management team, to the sales and finance people were a pleasure to deal with. It was an easy, no hassle process. I knew what I wanted and they delivered within 48 hours.

From the time i called to book the appointment through the checkin and checkout process the Baierl Service team did a great job. Regina and Leanne did a great job! This is our 5th Baierl Cadillac!

Just purchased a certified Cadillac from Bairel. I've purchased many cars and dislike the process. That is until I purchased from Bairel. It was a quick, painless, experience. They gave me a fair price for my trade in and were very fair on the price with the vehicle I purchased. I have done thank you's in order.

Larry Sano, thanks for getting all the ducks in a row before having me come out. It really improved the customer experience. Thanks for tolerating all of my texts!

Jeff Nock, thank you for helping me out with the price of the car and giving me a fair price on my truck. I do appreciate it.

Brett Garnder, thank you for going to bat for me with the finance companies. I know that took extra time and was probably a headache. Thank you for your hard work.

Iffi Ali, thanks for showing us the car and what all of the buttons were for. I appreciate you getting us signed up for onstar to save us the hassle.

Baierl Cadillac and Chevrolet have a great team. I will be back for my next purchase!

Wait time was acceptable and customer service was extraordinary. All services provided were completed to my requirements

Everyone was very pleasant and best of all, the problems were corrected. I was handled as the customer should be and had a very nice experience for a new customer. Thank you! ! ! We will return to Baierl Caddie for all my needs.

Absolutely horrible buying expirence from day one.received one key to the car without a working automatic started and the battery died within an hour I had to pay for the battery never got a key the breaks made noises I brought it in the never resolved the issue I fixed it myself then the head unit on the car is broken due to heat cracks and they refused to fix it and want me to pay 1300 when I bought the car off them 5 months ago I highly recommend you stay away from this place.