Bank of America (with Drive-thru services), Allentown PA

Need more employees or something? This is one of the slowest banks I've been to just ridiculous. They just stand around like they don't see us in this long line smh.

Very unprofessional place the tellers look and act bothered every time I go. Not to mention the drive through they make you wait 20 min to make a deposit horrible customer service

Clean rooms absolutely love this come every summer numerous times with my family love the owner

Always a line if you need to bank it's a 30 minute wait
Nothing like standing outside on 15th with a bag full of cash waiting to make deposits for my company.
If you go to the drive through they just tell you to come in they can't handle 3 deposits at the drive through so that's even pointless they need more employees!

Extremely tired of the disgustingly rude cleaning lady they have at this location. Every time I go shes always arguing with someone talking about "Shes about that life. "

They don’t respect appointments.love Bank of America. Hate this location. Made an appointment, due to coronavirus (which is understandable), I had to wait outside. What’s not understandable is having to wait 45 minutes in the cold outside because someone who didn’t have an appointment arrived before me, which I don’t understand. Tellers have an attitude like they being forced to work here.

I recommend avoiding this location, have been a customer of Bank of America for more than a decade and never experience such a bad customer service. They don't respect scheduled appointments, the employees need better training and the manager of this location never resolved our needs. In NY and CA Bank of America offered to us an outstanding service, so disappointed of our experience here.

Always packed no matter what time of day and only at this location, otherwise no complaints