bb.q Chicken Elkins Park

Had the garlic honey. Must say, best wings I've ever had, by far. Amazing! Not healthy, but that's another stort

This is some seriously good Korean fried chicken. I had the Honey & Garlic flavor, based on a recommendation from the young man at the register, and they were fantastic. Super crunchy, a wee bit of heat, and lots of mess.

My son and his friend, both Korean, loved both the plain "Golden" chicken wings as well as the "Secret Sauce" flavor.

The shop is located in the food court above the H-Mart, which is a bit run down looking, but it's convenient for shopping.

The staff was helpful and nice (recognizing me 45 after I ate to ask how I liked them). Very much worth checking out.

2 hrs for chicken you guys are incompetent giving the wrong person a order. Do not waste your time with this establishment customer service is terrible!

Food is great. Would be amazing if their phones worked. Goes straight to voicemail no matter when you call. Having to choose between paying 5 extra dollars an item and waiting 30-40 mins by ordering in person is horrid.

Would of give 5 stars but service is poor.
The food has always been good, but the customer service is terrible. The young lady up front with Apple Ear phones were rude SMH. Might continue going to Cafe Soho, where they treat everyone nice.

*Be patient orders take 25-30 min

My wife called ahead and ordered 20 boneless and 20 regular wings for 3 pm pickup. I got there at 5 of and the counter girl had some trouble finding my order. She went in the back and came out and said they are being cooked now. Another lady came in and placed an order when I moved to the side. The counter girl charged my card and handed me a beeper. I waited until 10 after when I saw the lady after me get beeped and pick up her order. At quarter after still no beep so I went up and asked what the problem was. The new girl behind the counter said let me check. Then she said oh your order has been sitting here on the counter. The last girl never told me you had an order coming out. If it's one thing I can't stand it's incompetence. The wings were supposed to be ready at 3 not start cooking at 3. What's the point of calling ahead? Not going back there.

The wings here are actually really good, unlike a lot of other establishments. This one is more of a takeout restaurant inside of the shopping center next to the H mart. Their menu items are not as extent as the other establishments like the bb.q chicken in upper darby, but I wanted the Korean wings with the gangjeong sauce. It was not allowed. The person on the phone would not allow me to customize the order. So basically, i got the regular bb wings with the sauce on the side and poured it on myself. That kind of lowers the rating a little bit. Because I don't think it would have been a hassle to add the sauce to the cooked wings as they do for any other type of order. This location doesn't offer the gangnam style wings either, which is a letdown.

It is unfortunate that this place has gone downhill over the last several years. BBQ used to be my all-time favorite Korean chicken place but not anymore. The quality and customer service just sucks now. The boneless chicken used to have less breading and was fried perfectly enough to retain its juice. NOW.it is like biting down on rocks. Absolutely not edible. Always fried to the point where the meat tasted dry and the breading was so hard to bite down every time. We even gave this place many chances over the last two years and now we will not order from here anymore. As for customer service, all the bad reviews are true. I'm very surprised the owner allows this to continue. Very very disappointed.

I always get secret spicy boneless chicken. It is awesome! The sauce is sweet and spicy, it’s soooooo good! I am so glad they opened this, it’s the most famous chicken place in South Korea.

A little slow after ordering, but the food was delicious and the portion generous; well worth the wait.

Lacking flavor, just taste like oil. The one in upper Darby is soooooo good. I’m disappointed, gross.

Food is great.customer service is horrible.i heard the young lady cashier disrespecting a customer along with the cashier at the chinese stall next to her.personally would not order again.

Food is good but the waiting time is ridiculously long and the service is very poor. The cashier didn't care and kind of rude.
**update
I changed it to 4 star because the rude staff was not there anymore I think and the new cashiers were nice.

Waited 25 minutes without any heads up it would take that long for a medium boneless chicken. No customer service. Never again.