Benjamin's on the Row, Philadelphia PA

My son and I met Aimee yesterday and she taught us about how to determine conditions of when to repair and when to abandon shoes/boots when wearing them will compromise body alignment. In addition, she offered her support to my son should he need anything learning his way around Philadelphia as he is new to the area. We came in for shoe repair and received faith in humanity!

I just came on here to add on to the other wonderful comments about Aimee. She is the warmest and kindest person you will ever meet. Almost makes you excited for when your shoes need fixing because you get to go in and give her a hug:) I have actually stopped in when I do not have anything to drop off:) They have always done a wonderful job and it’s just so rare you really enjoy the person your interacting with like the way you will enjoy Aimee.

Very nice lady and family operated business with excellent quality. Ideal for shoes you do not need fixed in a hurry. Pricey and expect orders to take at least 2 weeks.

Aimee and her partner are a joy to work with. My favorite pair of leather boots needed new soles and she was able to get them done in a rush before I left town for a month. She also conditioned them and got them looking good as new. If your shoes need some love, this is the place. Thanks again guys!

The lady in here was so nice. I actually ended up not buying anything but only because she was honest and sent me to the right place. She knows what's she is talking about. I've been in twice since already.

Wonderful craftsmanship and customer service. They made my old beloved vinyl heels look like new. Highly, highly recommended.

The Shoemaker / leather restorer does a first-rate job! In his book there is no such thing as "can't do". He is a bit pricey and takes a long time to complete each job. But I have never been unhappy in all the years I have been bringing my shoes for lifts.

This place is just a miracle in my life! The will make your shoes look brand new! A lot of times (busy schedule!) I had to stop by the last minute and needed work to be done the next day! They would always do their best to accommodate me, and the lovely woman would never let me leave without the chocolate!

First time here and couldn't have been more pleased with the customer service and attention to detail. Will definitely return for all our shoe repair needs!

Great repair and restoration work, and excellent customer service. I genuinely enjoy coming to this shop.

Aimee is the best and the quality of their work is tippy top! I basically only wear boots and I love that I have a place to go to keep my boots looking great and keep them wearable!

I've now had several good experiences with benjamin's on the row.if you're willing/able to invest in your shoes i highly recommend.they really walk you through the process, which i find to be quite fun and informative.gonna look for more shoes to fix just so i can go back and hang out with aimee)