Best Western Danville Inn

I have stayed there twice. First time I was charged for an extra night, but when I showed what was wrong it was fixed. Second time I was charged for smoking in the room. I spilled tobacco in the bathroom. I did not smoke. Then Karen told me I had candles and so I will be charged the 250 smoking cleaning fee. I Never agreed to not have candles! I was making a romantic evening.responsibly. KAREN will find any attempt to over charge you. It has happened twice in a row to me. She is a True Karen, and nobody likes girls like her, especially if she has your credit card information. Go Anywhere else.

The service was fantastic! The staff was pleasant and more than accommodating. We showed up late due to weather preventing us from continuing our drive and the women at the front desk were friendly and helpful. The room was very clean and comfortable. The continental breakfast was still hot even though we didn’t get there until it was almost over. I would definitely stay there again if when we travel this way!

We loved the location, and the size of the room, just wish there was a chair to sit in besides sitting on the bed.
The breakfast options where good, easy to find restaurants

Very clean, quiet, comfortable hotel adjacent to I-80. The hotel lobby area and hallways were spotless as was our room. The 2 double beds were comfortable. Plenty of towels, everything in the room operated perfectly. Entrance to room is through main lobby. Only thing that stopped me from giving the hotel 5 stars is the breakfast bar closing at 9am. We got to the breakfast nook at 9: 15 and everything was already put away. There is a McDonald's right across from the hotel. There are several good dining choices in nearby Danville.

The pool said it was open online we booked it get there it closed looked at some of the reviews it been closed for awhile the worst thing is they are changing me 33 dollars for a missing towel they were all there on the bathroom floor looked at more reviews they are changing other people credit cards for the same thing would never stay there hope nobody else would stay there and orbit should really look into these people they are crooks

I had reservations for two nights. On the morning we were leaving I received a phone call from the police. My mother, who is 92 was involved in a car accident. I had to go to her as my dad is deceased. Sadly I had to cancel my reservation. I called and asked if I could have a partial refund. NOPE. It's about the money. Customer service is horrible as I had emailed twice and didn't get a response. I will NEVER stay here. Karma people.

We stayed there for 2 nights this week and the room was very spacious the staff was very friendly and helpful the breakfast was really good. Definitely recommend this best Western. Will definitely be returning

Great location for a quick stay. The service is top notch, both in person and over the phone. The front staff remembered me from our phone conversation the night prior. You can barely hear your neighbors (e.g. There was a baby next door and I did not hear a single noise while in the toom), the rooms are clean, the shower water pressure is phenomenal (especially after a long day), the bathroom has good fans to offer privacy, and the area is quiet despite being right off the interstate. The beds are semi-comfortable for hotel standards. They also offer breakfast and have a pool, if you were interested. Most importantly for travelers, they have good coffee!

Stayed overnight after picking up our new pet. Ko occasion was nice and quiet and the main lobby was very welcoming. Staff were very helpful and nice. The website stated that the rooms either had a king sized bed or two queens. There are NO queen size beds in this hotel, which was also confirmed by the front desk. I recommended to get that info changed on the site to prevent any frustration from customers expecting a queen sized bed. We didn't mind and they were comfortable enough. All rooms had the card keys and you would need it to also get in the building, so safety was no issue. They are pet friendly and we didn't hear any other pets even though we knew they were some. I was glad that the walls weren't paper thin. Breakfast was great! Overall, we had a great stay.

Chose this hotel for the pool, which was "closed for maintinence" but not listed as such ANYWHERE. The entire hotel except my room had HEAT blowing when it is 90 degrees outside, and other than the receptionist the person who I spoke to was rude, condescending and uninterested in what I was saying only to interrupt and talk over me. I'm beside myself with how terrible this experience was.

When we attempted to make them aware of these issues I was placed on hold for over 20 minutes and repeatedly ignored and hung up on. A clear attempt to avoid accountability. Do not stay here, you'd be better to sleep in your car.

I was looking for a budget friendly hotel to spend the night on my way back from vacation to break up the drive. I had very low expectations since my experience with this hotel chain in the past have been awful. BUT. This hotel Is clean. It's modern. It has hot water to shower! The beds were comfortable! *yes the beds are high, so that might be an issue for some people, but not for us.
Check in and check out were easy. The people at the front desk were friendly and polite. The ice and snack machines worked perfectly. The hotel felt safe. Breakfast options were awesome! You had some hot options like sausage or potatoes. Then you had 3 choices of cereal, oatmeal, toast, bagel, muffins, oatmeal, make your own waffle. They had toppings of various jellies and syrup. You could have orange or apple juice. What more could you possibly want for breakfast? No reason you wouldn't leave full.
The only minor thing was that the pool is closed. It didn't mention that on the website. My son was a little disappointed because we picked this hotel based on the fact that it had an indoor pool. But, we were only staying one night and didn't have much time to swim anyway so it wasn't a deal breaker, but if we were staying longer, it would have been a bigger disappointment. Overall, great experience.

I definitely recommend this hotel. Staff was very friendly and helpful, room was very clean and comfortable and location was easily accessible off the highway. Breakfast was good with hot and cold items.

I highly recommend this hotel! My elderly parents stayed here for a week, and the staff was so accommodating…from helping my parents get their mobility accessible room to helping them get their breakfast every morning. The front desk and cleaning staff were friendly and helpful. The hotel room as spacious and clean. The bed and pillows were comfortable. Stay here if you are visiting Danville:)

BEWARE DO NOT STAY HERE
Make sure you count and take pictures for proof of all linen, including the pillowcases and towels. I was wrongfully accused of taking a fitted sheet, plastic bag, throwing out a perfectly clean pillowcase and messing up towels to be charged an extra grand total of $144. What a way to steal money from the consumer. Which would be to create false statements for false charges. Just beware people if you can find somewhere else better to stay, do so. I do not recommend that you stay at this hotel.

First thing I did not care for was how my fiancé and I made a reservation and confirmed the price and when we got there we were told the price had went up by 80 dollars? Then we were told we would get two queen beds and the room only had two doubles sorry but not a enough room for two normal size adults to sleep! Also pillows were extremely flat and they gave us 1 pillow each? The people upstairs were definitely having a party the walls are so thin we could hear the people next to us had their exhaust fan running all night.it’s sad we had very high expectations for this place by the 4 star rating but I’m thinking a lot of them were fake because I stay in hotels for travel and this was the worse than the experience I’ve had in almost 6 months. The only thing I can say good about this place is it looked nice, that’s about it but looks are deceiving i guess.

We have stayed here twice during the last two weeks. Both times rooms were clean, beds were comfortable, and the showers were warm with great water pressure. If you need to stay in Danville this is a good place to stay.

My family recently traveled to Geisinger Medical Center in Danville with our sick little girl. The staff at Best Western treated our family like their own. Martin and Karen were exceptional and our kids are still talking about them.

100% happy with our stay, the price, the staff, and the cleanliness.

Thank you! Best Western.

I drive a taxicab part-time and was there to pick up a customer or client whatever you want to call

Shower stinks, reservation was messed up. They acted like it would be an act of god to switch rooms when there are literally 3 other cars outside. Half to wait and like a half hour to get that straightened out. I felt cleaner getting out of the shower in the county pen then I did here. Plus just by looking at the place I can tell it is very poorly maintained. I've worked in the construction field for 13 years now. In that line of work you really notice all the details.

Absolutely no problems! We had a great stay (one night)! Everything looked and smelled clean. The employees were helpful and courteous. The next time we have an appointment at the Geisinger Medical Center, we’ll most likely stay here again!