Big Diamond Importer & Fine Jewelry, West Chester PA
Address | 15 W Gay St, West Chester, PA, United States | ||||||||||||
Phone | +1 610-692-7707 | ||||||||||||
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Website | www.bigsdiamonds.com | ||||||||||||
Categories | Jewelry Store, Diamond Dealer, Jewelry Appraiser, Jewelry Buyer, Jewelry Repair Service | ||||||||||||
Rating | 5 17 reviews | ||||||||||||
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Big Diamond Importer & Fine Jewelry reviews
17Ron did an amazing job helping me find the perfect engagement ring. He was extremely helpful and transparent throughout the entire process. I highly recommend shopping with Ron!
I brought in my wife's engagement ring to have the center stone reset since it fell out. I asked how quickly he could have it done as most other places told me at least a week. It ended up being less than an hour. Not only does the ring look like new again, he explained why he thinks it fell out in the first place and what we should do long term to ensure it doesn't happen again. Hard to find a place that you can trust leaving something so valuable with, but I will be going back for any future jewelry needs. 1000 out of 10.
My fiancé worked with Ron and said he had the most incredible experience! He told me that Ron showed him a ring that was slightly different than what my fiancé came in for and fell in love. It’s the most perfect ring and I could not be more grateful for it. My fiancé also told me that Ron was so easy to work with and didn’t feel pressured in any way. Thanks so much Ron!
My fiancé and I had an amazing experience with Ron. He was extremely knowledgeable, but more importantly patient and took the time to guide us into making the perfect ring. He was always available for questions and surpassed all of our expectations. Ron was personable, kind and made the whole experience fantastic. Can’t ask for a better jeweler!
Ron helped my fiancé George pick out the perfect ring. He was helpful and knowledgeable throughout the whole process and I couldn’t be happier.
I bought an engagement ring with my girlfriend at Big Jewelers with the help of Ron. He made things go so easily and is a great guy to work with! He is clearly and expert who wanted our experience be stress freep
Amazing! Trustworthy and professional. My rings needed to be resized and I’m so happy with how they came out!
My fiancé purchased my engagement from Ron at Big Diamonds Importer after comparing with many other jewelers, because he was honest and was willing to go the extra mile to ensure the ring was perfect. It is absolutely amazing and I already have gotten so many compliments…
Only wonderful things to say about working with Ron. He helped me help my brother design a wonderful engagement ring. My brother was living abroad at the time so all communication, stone selection, etc was done over the phone. Ron was extremely knowledgable, professional, and my brother felt super confident buying his ring through him. The ring was finished quickly and looks exactly like he wanted! 10/10 would recommend Big Diamond.
Was very helpful walking me through obtaining an engagement ring. Was very patient and answered all the questions I had.
Last week I stopped by Big Diamond Jewelry with my necklace that needed to be repaired. It had broken over the weekend and I was due to leave for a trip the next day. The value is purely sentimental and I knew getting it repaired fast was a long shot, but the owner went above and beyond to accommodate my needs. The customer service was outstanding and the owner ended up staying late to make sure my repair was done. Thank you again for the kind, quality service!
We had the best experience with Ron. He was friendly and made the process so easy. We had a unique situation and we left with my dream engagement ring. 10/10 would absolutely recommend to everyone!
We had an amazing experience with Ron at Big Jewelers! He completely remade my grandmother's ring so it would fit me beautifully. As I only had the 2 kite diamonds (since my sister took the center diamond) he helped match the color of the new center diamond to the already existing ones. You'd never know they weren't part of the original piece. He also did a beautiful job recreating my fiances ring with an assortment of inherited diamonds as well. We cannot recommend Ron enough. We had an absolute great experience working with him and his team during such a special time in our lives.
Extremely pleased with my experience and purchase of an engagement ring. Ron was very easy to work with and had exactly what we were looking for. I would definitely recommend Big Diamond Importer to anyone looking for their next piece of jewelry.
Big Diamond is the best place to go and find your perfect engagement ring. You will be working with someone that has 30+ years of experience and will not try to hard sell you. I had a much more enjoyable experience here than any of the chains or mall shops. Who else could custom build such a unique masterpiece!
I went to Ron a year ago with my girlfriend. She picked out a present for herself and we looked at engagement rings. I came back a year later and Ron still had record of the ring she wanted along with her ring size. He also took the time to explain how diamonds are graded and even showed me the GIA engraving under the microscope. Not only will he educate you on your purchase, but he’s also a great guy. Thanks, Ron!
Went ring shopping with my partner and told Ron what I was looking for - the first ring he pulled was a perfect match. Excellent service and such a kind person! Highly recommend as a jeweler!