Big Lots, State College PA

I don't know why you have to answer so many question before you can leave the store about donating money. I donate to what I want to already. I should not have to be pan handled at check out.

I just purchased two new couches and a love seat. The selection is amazing! The staff was helpful and courteous.

The girl who worked the furniture department was very personable, helpful, and knowledgeable. Patient and kind.

Worth a look when you have the time. Not the best store, but you can find some decent deals from time to time

Don’t expect to pick up what you ordered online. Big Lots takes no responsibility for claiming items are in stock only to be told otherwise (“sorry we forgot to mention that your item is not available when you called us earlier to confirm pickup”) after you’ve purchased the item online. Be aware if you plan to have an item (s) delivered. You are working with a 3rd party carrier that again Big Lots take no responsibility over and there’s a very good chance they won’t deliver your items and definitely not in the timeframe they state online. Overall one of the most terrible store experiences I’ve ever had. I guess if you’re buying cheap furniture, you should expect cheap customer service!

Got a nice sectional a really good price. Very happy with my purchase. There was a larger selection than expected. Truly happy!

! Please do not shop here if you expect any sense of common decency or respect! The dark haired female sales Assosciates that sells the couches and fireplaces is one of the rudest and most inconsiderate people that I have ever had the displeasure of meeting. Never in my life have I had someone treat me with such utter disrespect. I don’t know about you but I value my money if your do too, DO NOT SHOP HERE! Or at the very least do not purchase ANYTHING from the dark haired female sales Associate. The fact that she still has her Job after her repeated negative treatment of customers is astounding. You can go through the stores comments and see that she has treated others like this as well, she’s has zero disregard for the customer end clearly she is not held accountable for her actions.

Unorganized. My niece bought a recliner, I went there to pick it up, there was no history of the sale.

I purchased a sofa and love seat from big lots. Less than a month old it starting pilling up from the fabric. I contacted them n they agreed to exchange it for a different set. When I did so the assistant manager Melissa screwed up the return exchange which set off a list of rude comments. She was extremely rude and nasty She literally shoved my love seat that I had just purchased in exchange into the bumper of the uhaul truck I had rented. I have never been so disrespected in any store the way I was by her. If this is the kind of employees they hire I will never purchase anything from them again. This was at the state college pa Benner Pike store

They always have unusual and inexpensive things to consider. I like frequent exploratory visits to see what's new.

By far, one of our finest clients. Management and staff are easy to talk to and always work with us on having customer orders ready for us to pick up, deliver. Thanks again Big Lots for adding us as one of your delivery carriers!

Nothing really wrong with it. It's a little crusty and dusty, but overall it has great prices and good service!

Went in shopping for couches and when we tested them out we're immediately told to get off and to stop "horsing around". Zero out of ten will not go again.