BJ's Wholesale, Philadelphia PA

They gave my online order to someone else. I took me an hour on the phone to get to the manager and he told me that he would call me back in 2 days regarding the incident. And guess what? 5 days have gone by and not a single word from them.

Horrible store.

If you have ever considered bringing your business here, you should not do that for your own sake.

I ordered a set of tires on 4/16, the tires never arrived at the store nor can I get a store associate to assist with locating the tires.

I’ve called several times, spending 10 minutes or more waiting for someone to answer the phone only for the call to end with no answers.

Don't bother ordering towel paper online instacart. Even though online you're permitted to order the maximum 2.the store does not honor that. They will only let you get 1, even though you're not in the store. I saw a business has the honor what they has and sell online?

Horrible Service Horrible Service. I was waiting for products I paid for sad so said over half hour do better.

Today at BJ's Oregon Philadphia, when I was at checkout, young lady came to me, said we can't buy a lot of milk, well I bought Lactacid 2ea for myself & buy Horizon 3ea for my tot, so I asked her where is the sign & is it for milk or brand. She just said thats the rules. Thats fine for me, but when I saw on the lane beside me, there was young couple buy 3ea milks & the lady said nothing, & let them go. It is really hurt me. You guys really need put sign or be fair in it. So sad

Tire department is awful. 1.5 hours tp change 2 tires that i brought in on the rim. Didnt even have to lift a car. Was 15 minutes late for appt coming back from lunch. Was facetimeing his girl while trying to do job. Thank god i was watching because he ripped the bead of the new tire and i insisted on a new one.
And my other concern was realized today. Got new brakes at a reputable place and asked them to check the tire balance. They said it was awfuly out of whack. NEVER. NEVER

Do not go there if you want tires.worst customer service ever.i wanted to buy four tires for my truck and the guy behind the counter did not want to be bothered.so bjs missed out on my 800 hundred purchase they should get out of the tire business

Already 4th time i bought something from here and they expired a month ago. Really, need check it on the stuff we buy especially yoghurt and drink. We love shop here but please check all ur time in the store. Because sometime we are customer cannot really check it when we in rush and buy a lot of thing.

I like this place this is the first time I was here at this particular location I shop normally add BJ's down the shore. But since I was in the neighborhood I thought I'd stop by here and see what was up. The store was clean and full of merchandise lots of Bargains lots of buys. Lot bigger than the one I shop at down the shore. The staff was friendly and seem to be knowledgeable. I would definitely recommend this store

All prices are good when buying in bulk. For example the BallPark hot dogs are $10.99 for 4 packs of 8 pieces/ea. It is a $ 2.99 a pack or total of $11.96 at a regular supermarket. A 36 pack Scott 1100 tissue rolls is $22.99 and I got a $3.00 discount coupon; that makes it $19.99 net (+8% tax of course). At regular stores it is from $24.99 to 26.99

Bought 2 new tires here for my Kia Optima EX in March 2017. Due to pothole season I have been back because of bubbles in the sidewalls twice. Once driver front, then passenger front.
The man running the tire center was helpful, courteous and patient. He processed my warranty claims both times and replaced with brand new tires. I am totally satisfied with the service and honoring of the warranty.

The prices are too high and some times the food is expired but I'm not going to lie they have GOOD stuff.

Order a platter went to put something on order. Sllip deli people. Couldnt find slip i had a few words with female when ordering lm almost. Sure. This person rip the order slip up lords know if she would dothis i dont want her to make my tray for me.not sure what she might do

Terrible service will never shop their again especially at check out if hate your jod start looking for a new one

Horrible front door service. Wish there was a better Wholesale store nearby at this location been going here for years but the quality of service seems to be just going down every year