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BlackJax American Pub & Grill Restaurant, Birdsboro PA

Address 668 Benjamin Franklin Hwy, Birdsboro, PA
Phone (610) 385-5299
Hours 11:00am-2:00am
Website blackjaxamity.com
Categories Bar and Grill
Rating 3.2 17 reviews
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BlackJax American Pub & Grill Restaurant reviews

17
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Tina
November 12, 2023 12:18 am

Meh. My food was really okay. My service was really okay. The place was very busy, so I would go back to see if I had a better experience.

Cher
November 05, 2023 6:56 pm

I can't believe this high priced restaurant bar serves their soda in 16 oz bottles!? !? The menus were made of paper that was ripped and wrinkled as well as had remnants of other people's food all over them. The mozzarella sticks were barely cooked and even after I asked for extra honey mustard for crispy chicken salad, I was offered two of the smallest dipper bowls I've seen. They offer chips as a side with their burgers, not fries. That's extra money of course. I haven't been this disappointed while visiting a restaurant I've never been to before. I thought they had to have good food and at least be modernized considering the crowds they get. I'd love to know what I missed that makes this place so great to draw such extreme amounts of patrons. Maybe this was an off day that I went but when a restaurant resorts to serving soda that felt crusty like it came straight from a vending machine and had been touched a million times, something tells me this has just been an accepted thing for them. For me, it's unacceptable and I'll never return nor recommend such an overrated, yet very nice atmospheric look, to anyone!

One word about the service. It wasn't bad it wasn't good. In fact, I'm not certain if the young lady was out of her teens yet. Since alcohol is served there, one would assume she was at least 18 bc that's what the law says she has to be, but if she weren't, it wouldnt shock me a bit.

Nick
November 05, 2023 12:56 pm

Great Spot. We stopped for lunch and everything was very good. Looks like a great place to go for some night life as well.

Kevin
November 04, 2023 6:17 pm

Dirty menus to start off. Took about 5 minutes for server to greet us. We ordered basic food, grilled chicken wrap, wings and Mac and cheese. Food took over 15 minutes to come out to us. Needless to say we won't be dining here again.

jay-nel
October 18, 2023 6:48 pm

Went for an engagement party food was awesome staff was great broccoli mac and cheese was on another level.

Madyson
October 18, 2023 10:44 am

Garbage.if you take a look at previous reviews, you will get a better idea.trash restaurant and HORRIBLE place to work.they will have you come in with bronchitis, NOT allow you to wear a mask, and then fire you at the end of your shift (with contagious bronchitis) and they sure af will make you come in regardless of your health.not only that, but they will wait until you work your entire shift (again with bronchitis) and they will fire you.they also wont pay you! Garbage business.do not recommend to dine there or to try to get a job.bad management and short staffed for their absurd plans for the "resurant" service is slow slow and they will fire you randomly without ANY prior conversation.with all things considered, WOULD NOT recommend.with the slow service, bad management, and not even good food.go to island pizza for better food and a better resturant to support.unless you dont care about medicare food and servers whom are working while sick. 0/10 would not recommend.gross garage.

Crystal
October 13, 2023 9:05 pm

Great place to stop for a quick drink, but food service is typically super slow. Allow for additional time if you plan on getting anything other than an appetizer. The wait staff are great, but the kitchen is disorganized and likely has a lot of turnover.

Larry
October 11, 2023 4:12 pm

I personally have never been to the restaurant myself. I go for the ride up skyline drive from Pandora Park, n ride down the back side to Antitum.
The veiw is incredible, a clear day you can see, the Air port, west Reading, mulinburg, all over, amazing.

Dora
October 07, 2023 7:15 am

I had the Cajun tuna bites and the wings along with some garlic fries, all were very delicious! I will definitely be back to try more food from BlackJax!

Aaron
September 28, 2023 7:41 pm

The food was not bad, but also didn’t stand out either. The service was excellent though. We had a party of eight and the place was very accommodating. Gambling machines near the bar. One of our party won over $400. I would definitely like to try more of their menu. While my dish wasn’t fantastic, other plates at the table looked really good.

Scott
September 28, 2023 12:41 am

Korean tacos are the best. Excellent waitresses, good beer selection. One of my favorite places to go. Excellent food

Kierstin
September 21, 2023 11:27 am

I love this place! Lauryn, Our bartender on the deck was so awesome!

P.s. Bring Back Karaoke Thursdays!

Sean
September 18, 2023 6:53 am

Tried to order the Shepard pie and was told it was out. Tried to order the jambalaya and was told it was out. Ordered the shrimp Alfredo and it was not worth the 18 dollar price tag. Update the menu if you guys don't have the food items in stock. Was embarrassed after bringing my date here.

Ettieanna
September 10, 2023 3:46 pm

Had a wonderful night on Wednesday. With the best bartender Lauryn! She was very sweet and observant! Will be back

James
September 01, 2023 4:33 am

I'm always amazed at the shortcuts some businesses will take to save a few dollars. Our waitress was very kind and the food wasn't bad, but when I reviewed the receipt, I was very surprised at some of the extra charges. We asked for BBQ sauce on the side for each of our burgers and was charged for that. To be honest, it was the worst sauce we've tasted and we didn't even eat it. In addition, we were charged for ranch that we didn't even order or receive. The best, however, was the lettuce. We got lettuce on the side of one of the burgers. This burger was supposed to come with lettuce according to the menu. They charged $3 for this. $3 for lettuce on the side. I asked for lettuce on mine as well, which they forgot, which I'm glad they did because I didn't know it was going to cost us an extra $3. Maybe the extra charge was the lettuce they forgot on mine and not the one that was supposed to come with it, but in any case, that's ridiculous if you as me. Perhaps I'm a bit more frugal than the next guy, but I also believe in a solid customer service model, and this simply isn't it. For these reasons, we won't be returning, and I won't be recommending this establishment. Again, it may seem silly, but so is nickel and diming your customers like this. Hopefully this review catches the attention of the business and saves it in the long run.

Jerry
August 29, 2023 10:57 am

Everything is slow. Takes forever to get food when place is mostly empty. Cheese steak and burger. Nothing fancy

Nichol
August 22, 2023 4:46 am

My 2nd time trying the 1/2 price wings on Wednesday. Terrible! So dried up, it was like eating wood. This was my experience the first time about a month ago too. The lemon pepper barely had any seasoning on it. The mild sauce was good, but again dried up wings. The sweet chili was the winner out of 3. But still dried up wing.
They had a good chunky blue cheese and celery ratio served with them.
We did like the fried pickles.
Unfortunately our waitress only came back at the end to check on us. We would have like more drinks but just left.

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